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Operations Supervisor
MedSpeed Pittsburgh, PA
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$61k-77k (estimate)
Full Time 1 Day Ago
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MedSpeed is Hiring an Operations Supervisor Near Pittsburgh, PA

Description
Operations Supervisor
Shift: 11:00 AM - 7:00 PM
About Us

Come join MedSpeed to help us deliver health! MedSpeed is a healthcare logistics company that partners with healthcare organizations throughout your communities to transport a wide range of medical supplies, specimens, and materials. At Medspeed we work as a team, keep our promises and strive to get better every day. We are looking for individuals who believe in and represent those values.
Today, we have over 150 locations in 32 states but still have kept that small business, entrepreneurial feel and remain committed to the same culture established day 1!
Our people are at the heart of what we do and how we support our customers.
Why become a MedSpeeder? Take a look at what MedSpeed offers:
  • Medical, Dental, Vision and Flexible Spending Account We offer plans that help you and your family take care of your whole self.
  • 401(K) with Company Match Helping you make good financial decisions today and for the future.
  • Paid Time Off We value well-being and encourage work life balance.
  • Opportunities for Career Advancement - Over 50% of our market managers have been promoted into their roles.
  • Training Provided - Our Blue Shirt Certified program ensures you excel in your role.
The Operations Supervisor position is responsible for the daily operation of a healthcare transportation network, including supervision and coaching of Logistics Service Representatives, management of client relationships, and attainment of location service quality and profit objectives.
What you will be doing as an Operations Supervisor with MedSpeed:
•Overall leadership of Logistics Service Representatives, including recruitment, onboarding, training, performance management and development
•Manage service quality and efficiency through daily observations, monitoring of exception and performance reports and follow up coaching
•Ensure accuracy and ongoing system maintenance of route, client and variable stop data
•Perform Logistics Service Representative route observations to ensure compliance with safety, client and operational procedures and identify improvement opportunities
•Maintain positive client relationships through regular communication and prompt resolution of service exceptions
•Establish & maintain a clean, safe work environment and ensure compliance with company's Making Every Day Safe policy
•Review daily vehicle pre/post trip inspection checklists, coordinate repairs and maintenance with vendors and maintain maintenance history file
•Assist operations team with projects to improve operational efficiency and service quality
•All other job-related duties as assigned
•Work to promote MedSpeed team culture
What you will need to bring to be an Operations Supervisor at MedSpeed:
•Bachelor's degree preferred in Business, Operations, Supply Chain Management or related field
•1-3 years of progressive business experience preferred
•Successful experience applying quality management principles
•Strong project management skills
•Excellent written and oral communication, strong interpersonal skills
•Strong customer relation skills, demonstrated ability to interact with key decision makers
•Process-oriented mindset focused on continuous improvement, excellent problem-solving skills
•Collaborative work style, able to work well within and across departments
•Result & action oriented with a sense of urgency
•Rational thinker with the ability to excel in stressful situations
•Demonstrated leadership ability
•Strong computer skills, Microsoft Office Suite proficiency
#INDSP

Job Summary

JOB TYPE

Full Time

SALARY

$61k-77k (estimate)

POST DATE

04/26/2024

EXPIRATION DATE

05/09/2024

HEADQUARTERS

FAIRFAX, VA

SIZE

200 - 500

FOUNDED

2018

REVENUE

$50M - $200M

INDUSTRY

Logistics Services

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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

04/07/2022: Killeen, TX

Operations supervisors are responsible for leading and supervising a group of employees.

01/21/2022: Bismarck, ND

After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

02/22/2022: Spartanburg, SC

Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

03/01/2022: Baton Rouge, LA

Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

02/04/2022: Pensacola, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

04/03/2022: Topeka, KS

Some companies require the operations supervisor to make major contributions to the functions of other departments.

04/13/2022: Pierre, SD

Operations supervisors report directly to the director of the department they supervise.

03/07/2022: Idaho Falls, ID

A supervisor oversees the day-to-day performance of employees.

02/06/2022: Danbury, CT

Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

03/27/2022: Lexington, KY

Step 3: View the best colleges and universities for Operations Supervisor.

Butler University
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