Benefits of Employment

Insurance: Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off: Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement: Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

Cashiers perform basic math functions while collecting multiple forms of payment. You must be able to make change when necessary and accurately record payments for fillings, child support and post payments to our case management system while following all cash handling and office safety procedures. Cashiers will provide customer service in person, by phone, and through email.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Performs basic math functions to collect payments and make change.

Work closely with legal services clerks at the Clerk’s Office front counter.

Process all transactions accurately and efficiently in accordance with established policies and procedures by accepting payments by cash, check, or credit cards and issuing receipts.

Accepts filing fees for payments for complaints/applications, motions, court costs, restitution, Guardian ad Litem fees, mediation fees, appearance bond payments, child support payments, etc. via telephone or in-person.

Posts and balances payments received from clients and attorneys in the Court’s case management system.

Balances cash drawer with supporting documentation and summarizes daily cash receipts.

Answers and responds to internal and external telephone and in-person inquiries.

Performs daily communication with outside agencies, court personnel, attorneys, and clients.

Performs other duties as assigned.

Supervisory Responsibilities

Has no direct supervisory responsibility for staff members.

Equipment Operated

Standard office equipment and office technology such as copy machine, personal computer and telephone. Employee should be able to use standard POS device and calculator.

Confidential Data

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

Working Conditions

Works in a potentially fast paced setting with moderate noise levels. May be subject to interruptions, quick deliverables, and changing work deadlines.

Usual Physical Demands

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds. May be required to use repetitive motion.

Knowledge, Qualifications, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge of cashier activities, effective interpersonal and communication skills; demonstrable mathematical and analytical skills, basic keyboarding skills, team player, excellent customer service skills, positive, helpful attitude, including the ability to deal with difficult personalities. Required to pass Cash Handling skills test, must score a minimum 24/30.

Education and/or Experience

High school diploma or equivalent

AND

One (1) year prior work experience in a cashier position.

Licensure or Certification Requirements

None

Court Expectations of Employee

In accomplishing the responsibilities of this position, the Court expects that the employee will adhere to the mission and values of the Court as well as all Court policies and procedures. In addition, while carrying out the duties of this position, the employee is expected to model high ethical conduct on and off the job, and exhibit a professional and respectful demeanor with all Court employees.

Court Mission Statement

To administer justice, rehabilitate juveniles, support and strengthen families, and promote public safety.

Application Procedure

Current Cuyahoga County Court of Common Pleas Juvenile Division Employees:

• The deadline to apply is _5/21/24_.
• Please visit https://juvenilecourt.applicantstack.com/x/openings-internal to complete and submit the Job Posting Response Form to the Human Resources Division.
• The Job Posting Response form must be received in Human Resources by the job posting deadline for consideration as a candidate for the posted position.
• If you do not meet the minimum requirements, you can submit a waiver to Human Resources. Please refer to the Employee Handbook Policy number 1.02.04.

External Applicants:

• This position will remain posted until filled.
• Please visit https://juvenilecourt.applicantstack.com/x/openings to view this posting and to complete and submit the Application for Employment.

EEO/ADA/SMOKE-DRUG FREE ENVIRONMENT

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