Custom Computer Specialists is looking for an Director of IT to join our teams located on 2 clients sites in the Boston MA area. This individual will spend 3 days a week with one client and 2 days with the other.This individual is responsible for IT infrastructure (networking, servers, operating systems, applications and support), managing end user ticketing, manage backups, working with Google Workspace and administration, as well as Instructional Technology across the two environments.

This position is paying between $105,000- $130,000 annually. Pay will be based on experience.

RESPONSIBILITIES:

IT Infrastructure:

• Assess internet connectivity, reliability, speed and cost
• Working hands on with network performance tools
• Monitor server performance and capacity
• Support for workstations, tablets, laptops, smartphones, smartboards & AV
• Mentor and develop IT team
• Oversee project management of IT Infrastructure initiatives
• Manage virtual server infrastructure
• Manage end user Ticketing system

Instructional Technology:

• Work with Student Information System including but not limited to configuration, maintenance, and performance
• Govern instructional technology toolset, selection, and direction of tools
• Configuration and support of all instructional technology tools and applications
• Configuration and support of all classroom hardware

Leadership / Stewardship:

• Performance management of IT team/staff
• Establishment and collaborate with IT team to strategize direction for infrastructure and instructional technology
• Lead IT Planning Committee
• Development and Implementation of 3-Yr IT Strategic Plan
• Innovation and improvement of all aspects of IT

QUALIFICATIONS:

·Previous experience building and growing IT operations team/teams

·Certification or demonstrable experience with Quality Management systems (ITIL, HDI, Cobit, ISO, etc.)

·Previous budgetary responsibility

·Previous experience managing IT Operations in a K-12 environment (preferred)

·Strong verbal and written communication skills

·Strong data center technical skills

·Previous experience managing IT Operations in a K-12 environment (preferred)

·Strong professional presence and presentation skills

·Strong analytic and data reporting skills

·Google Administration Experience

·Active Directory administrator experience