Cumberland International Trucks is seeking anenergetic, customer service-oriented Outside Parts Sales person to join our growing team in Jacksonville, FL. As we grow, there's a bright future and the opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career. Follow a career path, don't just hold a job, in an empowering and positive work environment where the customers are just one of many perks!

Responsibilities:

The primary duties and responsibilities of the Outside Parts Sales person are to fulfill customer parts needs in the most efficient and accurate manner by:

• Responding to customer parts or information requests quickly
• Develop business relationships with all customers
• Develop game plan for prospecting a designated territory
• Communicating internally with parts department and externally with customers
• Monitoring the status of customer orders, advising in case of problems and notifying upon arrival
• Assisting other Parts Department employees with above tasks as necessary
• Organization and maintenance of the customer accounts, including pricing and application materials

Qualifications:

• The Outside Parts Sales person position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:
  • Appreciation for teamwork & sincere desire to contribute as a team member
  • Excellent communication skills, including an awareness of others & effective listening ability
  • Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence
  • A commitment to customer satisfaction by addressing potential issues proactively
  • Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements
• Preferred but not Required
  • College degree
  • Truck Parts Sales &/or Parts Counter experience
  • Mechanical aptitude or experience in automotive &/or truck mechanics
  • Parts department experience, particularly in a truck dealership or truck aftermarket environment
  • An ability to recognize opportunities for process & operational improvement

Core Values:

• Honor – We honor customer relationships by providing world-class service.
• Readiness – We use all available resources to ensure that we are always ready to address any and all customer concerns and demands.
• Victory – When our customers win, we win.
• Loyalty – We aim to foster customer loyalty by upholding our core values and by keeping our brand promise.

Employee Benefits:

• Work-life Balance / 401-K with Employer Match thru Fidelity
• Paid Time Off (PTO) / Vacation / 8 Paid Holidays / Paid Birthday Off
• Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs / Professional Development
• Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
• Wellness Program- earn money by walking / Access to Teladoc –24/7/365 digital access to doctors

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.