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Full Time Hourly
40-42 Hours/Week
Description
Cumberland County FCU's Windham Office is seeking a highly motivated individual with a positive attitude and sharp focus on providing exemplary service. As a Service Specialist I, you will work as part of a progressive and fast-paced Financial Services team to fulfill phases of member service, including but not limited to teller transactions/coverage, onsite ATM balancing/replenishment, opening accounts, cross selling loan and savings products, general knowledge of IRA’s, HSA’s, debit card & credit cards, insurance products, and closing consumer loans.
This position will be based in our Windham location, but will be required to roam for training or to provide coverage at any of our locations as needed.
Normal work schedule: Monday - Wednesday 8:15-4:45PM, Thursday - Friday 8:15-5:45PM.
Branch Locations
808 Roosevelt Trail, Windham, ME 04062 (after Walmart, Rt 302), 1345 Washington Ave, Portland, ME 04103 (next to Portland House of Pizza), 43 Lewiston Rd, Gray, ME 04039 (next to Spring Meadows Golf Course, Rt 100) 150 Main St, Westbrook, ME 04092 (next to Rowe Ford), 808 Route 1, Yarmouth, ME 04096 (Next to Hannaford Supermarket),
Operations Center 101 Gray Rd , Falmouth, ME 04105 (off I-95, Rt 100).
Requirements:
Proficiency with Microsoft Office Suite, branch flexibility, multi- tasking, dependability, excellent communication, and teamwork skills.
Experience:
Education:
High School Diploma or GED is required. Some college preferred. Excellent service, interpersonal, oral and written communication skills required.
Technical Knowledge:
Benefits:
This position offers a competitive salary and benefits package.
Please submit a cover letter and resume with salary requirements when applying online. No phone calls please. Equal Opportunity Employer.
Hiring Branch Service Manager: Ashley Callahan
Job Type: Full-time
Pay: $20.91 - $26.14 per hour
Expected hours: 40 – 42 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$39k-49k (estimate)
03/24/2024
05/08/2024
The following is the career advancement route for Service Specialist I positions, which can be used as a reference in future career path planning. As a Service Specialist I, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Specialist I. You can explore the career advancement for a Service Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Specialist job description and responsibilities
Process complaints and issues related to products or services
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Frequently provide advice and trechnical assistance
01/04/2022: Ann Arbor, MI
Resolves problems and communicates solutions
12/23/2021: Altoona, PA
Develops and maintains a deep understanding of the organization
01/18/2022: Anderson, IN
communication to provide outstanding customers service to new and repeat clients.
01/16/2022: Norwich, CT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Specialist jobs
Understand the principles and benefits of being able to think about the future when taking action or making service related decisions.
02/26/2022: Fort Lauderdale, FL
Ability to use positive language.
12/29/2021: Santa Maria, CA
knowledge of problem solving for the customer feedback.
02/19/2022: Colorado Springs, CO
Product knowledge and willingness to learn
01/20/2022: Spartanburg, SC
Join a professional association related to customer service professional.
02/27/2022: Chillicothe, OH
Step 3: View the best colleges and universities for Service Specialist.