Job Summary
Culligan Water of Kendallville is seeking an individual experienced in customer relations. The Administrative Assistant works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Administrative Assistant, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
This is a full-time position 8:30-5:00PM.
Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Refer unresolved customer grievances to designated departments for further investigation
• Answer inbound calls along with various administrative duties including; data entry, posting payments, and billing

Qualifications

• High school diploma or GED
• Customer service experience
• Accounts Receivable experience
• Billing experience
• Positive team-based attitude
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal
• Must pass a drug test and background check
• Must have reliable transportation

Benefits/Perks

• Medical, Dental & Vision Insurance
• Company paid life insurance
• Short & Long-Term Disability
• 401K retirement with company match
• Vacation
• Holidays

About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan Water offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.