Description

Cardiothoracic & Vascular Surgical Associates

Hospitals and Health Care

Jacksonville, Florida

Excellence. Integrity. Innovation. These three words epitomize the Cardiothoracic & Vascular Surgical Associates of Jacksonville, Florida. Established in 1974, CTVSA has been the benchmark for providing the best in Cardiac (heart), Thoracic (lung and chest), and Vascular (blood vessel) care in the community. 

We are searching for a Director of Practice Operations for our growing practice.

General Summary of Duties: Conduct daily operations responsibilities of cardiac, thoracic, and vascular surgical practice

Supervision Received: Reports directly to corporation president and PHP Operations

Typical Physical Demands: Work requires physical hand dexterity and full range of motion for computer and phone use, type 60 WPM, operate telephone, copier, fax, and scanner as necessary. Requires sitting for long periods of time. Requires ability to work under stress or emergency situations with high concentration and energy level. Ability to drive (valid driver’s license and insurance, clean MVR) to visit practice locations. Ability to work 40 – 60 hours per week as needed for successful practice administration.

Typical Working Conditions: Work is performed in an office environment. Involves contact with patients, public, vendors and practice physicians.

Duties consist of:

1. Exercise a high degree of initiative, judgment, discretion, and decision-making while conducting all aspects of physician support to achieve organizational objectives.

2. Recommends, develops, implements improvements for the practice.

3. Informs board about current trends, problems, and medical activities to facilitate policy making.

4. Establish and secure approval and provide oversight for clinic operating policies and procedures.

5. Participates in and coordinates physician recruitment for both cardiac and vascular surgeons.

6. Participate in and coordinate mid-level recruitment

7. Provide direct supervision of CTVSA clinic managers.

8. Oversees efforts for recruitment, development, performance evaluation of employees.

9. Oversees business and financial affairs of the CTVSA clinics including EVI and JVC

10. Resolves any medical-administrative problems and keeps lines of communication open with staff to ensure high employee morale and a professional, healthful clinic atmosphere.

11. Responsible for oversight of billing and collection of passive income

12. Review quarterly call schedules prior to publishing

13. Wound care program start up and oversight for CTVSA

14. Provide support to clinic managers for oversite for recall process and utilization of vascular lab technicians

15. Submit license application for new locations and maintain current licenses

16. Research new technology for process improvement

17. Submit perfusion staff utilization report to CEO monthly

18. Submit OBL utilization report to CEO monthly

19. Provide support to clinic staff and managers for patient related issues/complaints

20. Provide support to Director of Revenue Cycle for workflow changes related to billing and collections by clinic staff

21. Communication with GPO representative for savings opportunities

22. File incident claim reports with malpractice carrier

23. Maintain information in a confidential manner

24. Identifies and reports compliance issues or concerns to Compliance Officer for resolution.

25. Confirm completed OHSA training for the office locations

26. Confirm Annual Privacy and Security training for all office locations

27. Maintain knowledge of compliance requirements in accordance with job related duties.

28. Perform other duties as assigned.

Requirements

Performance Requirements: Ability to read, understand and follow oral and written instruction. Ability to speak clearly and concisely with a pleasant telephone voice. Ability to handle stressful situations. Ability to establish and maintain effective working relationships with the patient and patient family members, employees and the public.

Education: Bachelor’s Degree Preferred

Experience: Knowledge of medical terminology preferred. Three to five years of Practice Administrator experience in a medical practice setting. Requires working knowledge of electronic record system.