Job Description

Job Summary :

We are seeking a highly motivated and customer-oriented Leasing Consultant to join our team. As a Leasing Consultant, you will be responsible for assisting prospective tenants with finding and leasing properties.

Your exceptional communication and sales skills will be essential in promoting our properties and ensuring tenant satisfaction.

Responsibilities :

• Conduct property tours for potential tenants, highlighting the features and benefits of each property
• Respond to inquiries from prospective tenants via phone, email, or in-person
• Provide excellent customer service by addressing tenant concerns and resolving issues in a timely manner
• Utilize customer relationship management (CRM) software to track leads and follow up with prospective tenants
• Assist with the leasing process, including reviewing lease agreements, collecting security deposits, and coordinating move-ins
• Conduct market research to stay informed about rental rates and competitor offerings
• Collaborate with the property management team to ensure properties are well-maintained and meet tenant expectations
• Perform administrative tasks such as data entry, filing, and maintaining lease records

Qualifications :

• Strong sales skills with the ability to upsell and close deals
• Knowledge of legal administrative procedures related to leasing and property management
• Familiarity with facilities management practices is a plus
• Proficient in data entry and using CRM software
• Understanding of landlord-tenant laws and regulations
• Excellent customer service skills with the ability to build positive relationships with tenants
• Strong organizational skills and attention to detail

We offer competitive compensation based on experience. This is a part-time position with opportunities for career growth within our organization.

If you are a motivated individual who enjoys working in a fast-paced environment and has a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

Requirements

SUPERVISORY RESPONSIBILITIES : Supervision of Leasing / Administrative Leasing. KNOWLEDGE AND SKILLS : The requirements listed below are representative of the knowledge, skills and / or abilities required.

Education and / or Experience : Minimum age 18 years old. High school diploma or equivalent required. Bachelors’ degree in human services or related field preferred.

Minimum of five (5) years’ combined experience in both management and working with housing programs to include Low Income Housing Tax Credit (LIHTC), Section 8 voucher / project-based housing, HOPWA, HMIS and compliance within affordable housing programs.

Computer Skills / Technical Knowledge : Microsoft Office Suite. Able to enter data into various databases and / or track information using computer-based systems.

Onesite property management software. Mathematical Skills : Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages.

Ability to understand and identify statistical trend analysis. Language Skills : Ability to understand, read, write, and speak English.

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, safety data sheets (SDS) or governmental regulations.

Ability to write reports successfully, business correspondence and policy. Ability to present information effectively, respond to questions and professionally interact with managers, employees, clients, vendors and the public, and diverse groups of people, particularly difficult / resistant patient populations and multiple types of providers in a variety of settings.

Reasoning Ability : Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.

Must effectively convey ideas, images, and goals to a diverse group of personalities. Other Qualifications : General knowledge of computer applications for the frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc.

Must be able to handle multiple, simultaneous tasks effectively and efficiently. Strong verbal and written communication skills required.

Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines.

Must have the aptitude and ability to self-direct work. Must maintain strict confidentiality regarding resident health records and have a general understanding of the HIPAA Privacy Act.

PHYSICAL AND MENTAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities.

While performing the duties of this job, the employee must be able to work in a fast-paced, sometimes stressful, customer service-oriented environment, perform duties under pressure and meet deadlines in a timely manner.

The employee must work as part of a team, complete assignments independently and take instructions from supervisors. Must desire to work with underserved populations, particularly vulnerable and / or formerly homeless populations and be willing to meet with residents where they are most comfortable.

WORK ENVIRONMENT : Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

Must possess reliable transportation, a valid driver’s license and maintain an acceptable driving record in accordance with UHS Fleet policy.

Last updated : 2024-05-06