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The Opportunity
This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections.
You will report to the Center Manager.
The Role
In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations.
May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.
Monitor time card reporting procedures, attendance, and utilization of overtime.
Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.
May conduct routine internal procedures and documentation audits. Promote safety in all actions.
Your skills and experience
Education
Experience
Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required
Working Conditions
physical & mental requirements)
Our Benefits
Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.
Last updated : 2024-05-17
Full Time
Transportation
$75k-97k (estimate)
05/16/2024
05/31/2024
cslships.com
MIDDLETON, MA
200 - 500
1845
ROGER M JONES JR
<$5M
Transportation
The job skills required for Center supervisor include Leadership, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Center supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Center supervisor positions, which can be used as a reference in future career path planning. As a Center supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Center supervisor. You can explore the career advancement for a Center supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Center Supervisor job description and responsibilities
A Call Center Supervisor organizes and directs the call center staff, assesses their performance and provides feedback as needed.
04/26/2022: Baton Rouge, LA
A shift supervisor overviews the daily activities and how employees perform during their shift.
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Provide constructive feedback to improve sales and conversions and set targets and goals for the week, month and year.
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Supervisors ensures that agents understand and comply with all call center objectives, performance standards, and policies.
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They motivate the staff and maintain optimum performance in the centre.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Center Supervisor jobs
This Call Center Supervisor job description template can be posted to online job forums and career pages for the recruitment of candidates.
05/04/2022: Jackson, MS
Aspiring supervisors must remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
03/08/2022: Chattanooga, TN
Take note that strong understanding of company products, policies and services are also important for this role.
02/28/2022: Petaluma, CA
To succeed as a call center supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers.
03/17/2022: Gary, IN
Candidates should be able to adapt easily and they must able to interact with different types of people.
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Step 3: View the best colleges and universities for Center Supervisor.