Position Summary: The FHIP Program Manager will support the Fair Housing Program in carrying out the tasks for the FHIP Program. They will have a wide-range of tasks. The applicant must: Be organized in their work to ensure that tasks are completed in a timely manner and have excellent oral and written communication skills in their work negotiating with supervisors and clients. In addition they must be able to multitask while maintaining a strong attention to detail. Finally, the Program Manager must have a profound commitment to civil rights and social justice.

Organization Background: CSA San Diego County (www.c4sa.org) is a 501(c) (3) non-profit corporation. We have decades of experience as advocates for fair housing, mediating tenant/landlord issues. Other issues CSA addresses include: hate crime prevention, civil rights of newcomers and immigrants, human trafficking and youth education.

General Responsibilities:

• Manages the day-to-day operational and administrative functions of the fair housing department.
• Organizational development: assist in creation of office policies, procedures and systems; participate in planning and implementing capacity building activities.
• Staff supervision: including identifying staffing needs; hiring and evaluating program staff and interns.
• In addition to the duties outlined above, the incumbent may be required to assume other duties as determined with the Executive Director.
• Prepares correspondence, memoranda, forms, reports, leases, proposals, purchase requisitions, agreements and contracts ; utilizes computer hardware/software to enter, store, compute and print out data; sets up and maintains hard copy back up documentation; keeps agency calendar.
• Devises forms and procedures to facilitate and improve recordkeeping; establishes and maintains a variety of files and records; posts, audits.
• Researches, compiles and types analytical reports; compiles, types and presents a variety of statistical and narrative documents/ reports.
• Monitors performance of fair housing staff.
• Creates materials for presentations and workshops and conducts same
• Assists in covering other support functions of the absence of other staff.
• Operates a variety of office equipment including but not limited to typewriter, calculator, 10 key, copiers and utilizes computer hardware/software.
• Performs related work as assigned by Executive Director.

Requirements

• Fair Housing experience
• Commitment to civil rights and advocacy
• Excellent organizational aptitude
• Have experience and possess excellent skills in case assessment and management
• Excellent oral and written communication skills
• Excellent telephone etiquette
• Counseling skills
• Knowledge of computer: Microsoft Office, Excel, Access, Power Point, and Word
• Knowledge of rental market (contract, lease agreements, month-to-month)
• Be able to conduct small and large group presentations
• Be able to work with diverse groups
• Be a self-starter and function with minimal supervision
• Possess and maintain valid California Driver’s License and auto insurance
• Possess a reliable form of transportation

Education, Training and Experience:

• Bachelor’s Degree
• HUD Certified Counselor
• Fair Housing experience preferred
• One year full time work experience involving counseling or investigating fair housing complaints

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• El Cajon, CA 92020: Relocate before starting work (Required)

Work Location: Hybrid remote in El Cajon, CA 92020