Crum & Forster Company Overview

Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

What you will do for C&F:

• Conduct thorough on-site inspections of commercial properties to assess the extent and cause of damage.
• Determine coverage, calculate claim values, and negotiate settlements in accordance with policy terms and guidelines.
• Document claim details, collect evidence, and maintain accurate records of investigations and settlements.
• Provide exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding policyholders through the claims process.
• Collaborate effectively with internal teams, including underwriters and claims managers, to ensure timely resolution of claims.
• Stay updated with industry trends, regulations, and best practices related to property insurance and claims adjusting.

What you will bring to C&F:

• Bachelor's degree in a relevant field (e.g., insurance, risk management) or equivalent work experience.
• Minimum of 3 years of previous experience in property claims adjusting or a related field is preferred.
• Strong knowledge of property insurance policies, coverage, and claims processes.
• Excellent analytical and problem-solving skills to accurately assess property damage and determine fair settlements.
• Exceptional writing, communication, and interpersonal skills to engage effectively with policyholders and stakeholders.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $72,600.00 to a maximum of $121,000.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs. 

What C&F will bring to you

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing.
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path.
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.