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Desktop Support Specialist
Job ID
2024-3677
Category
Type
Regular
Division
Crum & Forster Company Overview
Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Specialty Business Unit (SBU), within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently.
Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers.
The Desktop Support Specialist plays a crucial role in providing technical support and assistance to end-users in the organization of 200 employees.
This position involves troubleshooting and resolving hardware, software, and network issues, as well as ensuring the smooth operation of desktop computers, laptops, peripherals, and related equipment.
The Desktop Support Specialist is responsible for responding to user inquiries, providing timely resolution to problems, and maintaining accurate documentation of support activities.
This is a hybrid role in our Glastonbury, CT office. At least 3 days per week required to be in the office depending on team schedule.
Job Description
Technical Support and Issue Resolution :
What YOU will bring to C&F :
Requirements :
Proficient in diagnosing and resolving hardware and software issues, including malware removal and system performance optimization is preferred
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.
Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions.
The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $39,900 to a maximum of $66,500.
The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee's contribution (performance) in that role.
To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and / or performance-based variable pay programs.
What C&F will bring to you
What C&F will bring to YOU :
At C&F you will BELONG
We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
If you require a special accommodation, please let us know.
Last updated : 2024-03-26
Full Time
Insurance
$59k-73k (estimate)
03/27/2024
04/04/2024
cfins.com
RICHARDSON, TX
1,000 - 3,000
1822
Private
KRISTEN DUFFY
$1B - $3B
Insurance
ASPCA is an animal welfare organization that rescue animals from abuse and provides adoption facility.
The job skills required for Desktop support specialist include Troubleshooting, Customer Service, Technical Support, Problem Solving, Operating System, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop support specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop support specialist positions, which can be used as a reference in future career path planning. As a Desktop support specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop support specialist. You can explore the career advancement for a Desktop support specialist below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Specialist job description and responsibilities
Desktop support specialists often deal with clients who are having trouble with their systems.
04/15/2022: Petaluma, CA
Documents technical support procedures and maintaining customer records.
01/19/2022: Houston, TX
Desktop Support Specialists keep computer networks running efficiently for their organization.
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They configure end-user software, hardware and upgrade existing client desktops computers for best efficiency.
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Desktop support specialists maintain computer networks and provide technical help to computer users.
01/26/2022: Vincennes, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Specialist jobs
Attend Customer service, customer support, and customer experience training.
02/01/2022: Carson City, NV
Gain experience with operating systems.
02/21/2022: Denver, CO
Experience in technical support positions is a plus.
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Practice fixing common computer problems.
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Use past security breaches as learning examples.
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Step 3: View the best colleges and universities for Desktop Support Specialist.