River Sands RV Resort. 
Position Summary: The Resort Housekeeper is responsible for regularly cleaning resort facilities and buildings to ensure the resort always remains presentable and sanitary. 

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Creates a welcoming environment for our guests by ensuring the RV Resort and vacation rental units are clean and cared for.

• Cleans and sanitizes all resort buildings and common areas including bath houses, laundry facilities, clubhouses, offices, and convenience stores. This includes sweeping, vacuuming, dusting, stripping, waxing, buffing, disinfecting, and washing all surfaces. Washes and maintains cleanliness of all windows throughout resort. Ensures water marks are removed from fixtures and mirrors. Reports any maintenance needs to Guest Services for follow up.

• Maintains and professionally cleans vacation rental units to include sleeping quarters, kitchens, bathrooms and living rooms. This includes cleaning and sanitizing appliances to ensure they are free of food particles, mold and mildew, and defrosting freezer as needed.

• Completes vacation rental turnover inspection checklists at the departure of customers to account for missing/damaged items or maintenance work orders needed and provide to Guest Services for follow up.

• Launders and operates washing machines for industrial or household items. These may include blankets, linens, towels, and other soft goods as supplied in the resort vacation rentals and common areas.

• Empties waste cans and removes trash to designated disposal areas.

• Follows all established safety procedures and precautions including safe handling of cleaning chemicals. Report all unsafe or hazardous conditions, incidents, accidents, and/or defective equipment to manager.

• Sets up appropriate caution and safety signs to ensure safety of guests and guarantees their removal as needed.

• Ensures general resort appearance is well maintained and orderly. 

• Responds to resort needs during non-business hours and works a flexible schedule including weekends, holidays, and evenings.

• Performs other duties as assigned. 

Competencies: To perform the job successfully, an individual should demonstrate the following. 

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. 

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. 

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. 

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. 

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. 

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. 

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. 

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

Language Ability: 

Read and comprehend simple instructions, short correspondence and memos. Write simple correspondence. Effectively present information in one-on-one and small group situations to customers, clients and other employees. 

Mathematical Ability: 

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Compute rate, ratio and percent, and draw and interpret bar graphs. 

Reasoning Ability: 

Apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Deal with problems involving a few concrete variables in standardized situations. 

Computer Skills: 

N/A 

Certificates and Licenses: 

Driver’s License 

Supervisory Responsibilities: This job has no supervisory responsibilities.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is typically quiet. 

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.