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Customer Service Lead
Crisp & Green Rockwall, TX
$51k-64k (estimate)
Full Time | Restaurants & Catering Services 6 Months Ago
Save

Crisp & Green is Hiring a Customer Service Lead Near Rockwall, TX

Welcome to Lettuce Serve doing business as CRISP & GREEN! Locally owned and locally loved in TX Since the start of 2021, we have tripled the size of our company! We can do that because we are a people-first company. Our team drives our ability to create memorable customer experiences, through something we call the LOVED model. Without a great team that is having fun, looking to excel, and wanting to win, we can’t meet our customer’s expectations. Due to our growth, we have turned many hourly team members into salaried GMs and above, but are constantly looking for great people to add to our team. We are helping create the next generation of leaders through the culture we have created. Are you ready to be part of that team? We look forward to meeting you!

CRISP & GREENis seeking a super talentedRestaurantManager to add to our team!

CRISP & GREEN is where individuals go to experience healthy and delicious food. To ensure that guests receive the best service and food each and every time, we need enthusiastic, positive and motivated leaders. Our Restaurant Managers lead our front of house team focused on delivering an exceptional guest experience. He/she will lead the team with an eye on the food, feel, and flow of the restaurant each shift. It is vital that our Restaurant Managers can coach and inspire their teams to deliver and maintain the crisp standard.

Position Overview:

As a Restaurant Manager, you will be in charge of training and development of our FOH teams while maintaining our crisp standards with regards to food safety and quality. You will be a mentor, coach, and leader that our FOH teams will want to emulate. We see the Restaurant Manager as an absolutely vital role in our continued success and growth as a company

Restaurant Manager Duties and Responsibilities:

  • In charge of day to day operations in the front of house
  • Build a positive atmosphere where our guests always feel welcomed and leave satisfied
  • Recruiting and hiring for current and future staffing needs
  • Train existing crew and new hires to become confident in their ability to deliver the crisp standard
  • Identify and develop future leaders
  • Challenge your team to become better every day
  • Create and maintain a culture where teammates have the opportunity to learn and grow
  • Maintain a clean and organized line with properly functioning line equipment
  • Manage food safety through line temps, hand washing and glove use
  • Monitoring secondary shelf lives and enforcing all food safety policies and procedures
  • Clear understanding of operating procedures, recipes, and restaurant handbook
  • Effectively communicate changes to restaurant team including changes to menu, policies, and team member benefits
  • Resolving customer incidents and working to ensure a positive guest experience
  • Assisting with banking, cash handling, and other office paperwork
  • Facilitating marketing, promotions, and events
  • Live and represent the Crisp & Green brand day in and out

OTHER REQUIREMENTS:

Outside of the specific requirements for this particular function, our perfect candidate has the following attributes:

  • Ability to work in a fast-paced environment
  • Restaurant management experience preferred but not required
  • Successfully communicate and serve as a role model to the Crisp Crew
  • Background in training and development
  • Have knowledge of cash handling policies and procedures
  • Proven organizational skills
  • Passionate about healthy food and living “Crisp”
  • Ability to work full-time, including nights and weekends

C&G Benefits:

  • Competitive wages
  • A friendly, motivated and positive work environment and team
  • Free C&G gear
  • Complimentary fitness and wellness events
  • Healthy and tasty shift meals at a discounted rate

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Evening shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$51k-64k (estimate)

POST DATE

11/30/2023

EXPIRATION DATE

05/24/2024

WEBSITE

crispandgreen.com

HEADQUARTERS

MAPLE GROVE, MN

SIZE

<25

FOUNDED

2016

REVENUE

<$5M

INDUSTRY

Restaurants & Catering Services

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About Crisp & Green

CRISP & GREEN is more than fresh made-to-order salads and grain bowls. We are focused on nourishing a community that values a positive lifestyle. This starts with the choices you make every day, and given the option, we believe people would like to live better. Thats where you come in. We are devoted to delivering an exceptionally crisp experience to our guests, not just with our chef-crafted & scratch-made menu, but also through our high standard of service, our belief in being 100% authentic & our passionate commitment to our community. Weve built a family of positive, like-minded and motiva...ted individuals to fuel our mission, and were just getting started. If you think you would be a good fit with the #CrispCrew, wed love to hear from you! Located in MN, TX, SD, ND (coming soon), FL (coming soon), CO (coming soon), AZ (coming soon), NE (coming soon) & IA (coming soon) More
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