Job Description

The Catering Administrator is responsible for supporting the process of booking and managing events for the catering department.

Note: Employee referrals may be eligible for a $100 referral bonus after completion of 90-day probationary period.

Job Responsibilities

• Responsible for filing required catering event documentation (BEO’s, schedule, consumption reports, labor sheets and rentals)

• Communicates with GU clients, external specific event planner and customers.

• Operates office equipment like laptops, copy machines etc.

• Consults with higher level authority for resolution of difficult issues.

• Submits and processes invoices associate with assigned catering event

• Sets up meetings, including preparation, and taking of meeting minutes

• Responsible for data entry and analytical work.

• Provides clerical support • Seeks to improve efficiency of daily operations while directing daily activities

• Maintains timely, accurate and detailed documentation required by management

• Possess professional etiquette

• Outstanding customer service and interact effectively with customers, employees, and the broader community.

• Produce and maintain work schedules and may prepare production records. 

• Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements. 

• Ensure that food items are stored in a safe, organized, and hazard-free environment. 

• Maintain all food service serving schedules; ensure that all food items are served per menu specifications in a food-safe manner following all DOH and company regulations, and appropriate manner according to departmental policies and procedures. 

• Maintain a sanitary department following health and safety codes and regulations. 

• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork. 

• Support clients in booking events with the catering department, creation of BEOs, etc.

• All other relevant duties as assigned by leadership

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice

Qualifications

• Previous customer service experience required

• 1-3 years previous catering event supervisor/ banquet captain experience

• Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers

• Understanding of catering styles of service, sequence of service and catering event execution

• Shows initiative, follows established procedures

• Excellent verbal and written communication & listening skills

• Demonstrates self-development, and integrity

• Read and understand information and ideas presented in writing

• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Strong digital literacy skills required i.e. Microsoft office, Excel, Word, PowerPoint

• Strong problem solving, analytical, and organizational skills

• Ability to resolve interpersonal situations

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.