2 Workstation Specialist Jobs in Harrisburg, PA
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Workstation Specialist
$53k-66k (estimate)
Full Time
1 Week Ago
Crescens Inc. is Hiring a Workstation Specialist Near Harrisburg, PA
Job Title: Workstation Specialist
Location: Harrisburg, PA
Duration: 3 Months
***This requisition requires only a virtual interview via Teams with video-enabled.
***Client would prefer candidates local to the Harrisburg, PA Area.***
***PennDOT is not responsible for parking costs**
***The work hours for this position will be 8 AM 4:30 PM with an half hour "working " lunch**
Job Description:
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg.
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.)
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
Location: Harrisburg, PA
Duration: 3 Months
***This requisition requires only a virtual interview via Teams with video-enabled.
***Client would prefer candidates local to the Harrisburg, PA Area.***
***PennDOT is not responsible for parking costs**
***The work hours for this position will be 8 AM 4:30 PM with an half hour "working " lunch**
Job Description:
This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
There is metered, on-street/parallel parking in front of and around the building.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg.
This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.)
The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC's that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues.
Essential Responsibilities
- Monitor incident queues for issues and take ownership and assist customers as required
- Keep all support tickets up to date and well documented
- As required, provided documentation on issue resolution for other teams
- Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
- Deploying PC's and providing support to end users in a large enterprise environment (1,000 PC's ).
- Develop, test, maintain PC images
- Experience supporting PC's in a large domain environment
- Install and configure PC hardware and peripherals
- Repair PC's by replacing hard drives, motherboards, memory, etc.
- Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC's, laptops, and Apple OSx MAC's.
- Knowledge of Active Directory and experience troubleshooting GPO' s and name resolution.
- Experience with managing profiles and certificates on Microsoft Windows PC's, laptops, and Apple OSx MAC'sz
- Experience supporting Microsoft Windows PC's, laptops, and Apple OSx MAC's using remote tools (SCCM remote, RDP, ARD)
- Application Support for MS Office 365 on Microsoft Windows PC's, laptops, and Apple OSx MAC's.
- Experience integrating Macintosh systems into an Active Directory Domain environment.
- Scripting with VBS and PowerShell
- Configuration Management Console queries and reporting
- SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize.
- Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT)
- Microsoft Certification
- Able to communicate in a clear manner
- Change oriented improve processes and confront difficult circumstances in creative ways. Demonstrated customer focus; building strong customer relationships.
- Effectively evaluate information to make correct decisions
- Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information.
- Strong team player collaborate with others, be open to other ways of doing things.
- Interested in emerging technologies demonstrated through training and attending technical events.
Job Summary
JOB TYPE
Full Time
SALARY
$53k-66k (estimate)
POST DATE
05/03/2024
EXPIRATION DATE
05/16/2024
WEBSITE
crescensinc.com
HEADQUARTERS
Bridgewater, NJ
SIZE
50 - 100
INDUSTRY
Business Services
Related Companies
Show more
The following is the career advancement route for Workstation Specialist positions, which can be used as a reference in future career path planning. As a Workstation Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Workstation Specialist. You can explore the career advancement for a Workstation Specialist below and select your interested title to get hiring information.
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