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C-1/22 - 728192 - Workstation Support Specialist - Harrisburg, PA (100
$45k-55k (estimate)
Full Time | Business Services 3 Months Ago
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FOCUSED HR SOLUTIONS LLC is Hiring a C-1/22 - 728192 - Workstation Support Specialist - Harrisburg, PA (100 Near Harrisburg, PA

**** This position is 100% on-site in Harrisburg, PA. ****
Our direct client has an opening for a Workstation Support Specialist position # 728192. This position is for 6-12 months, with option of extension, and will be worked 100% on-site in Harrisburg. Candidate must work EST business hours.
If you are interested, please submit the following:
YOUR CURRENT RESUME
YOUR HOURLY RATE
Below is the job description – Resumes due ASAP –
Position Description:
NOTE: This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120).
 There is metered, on-street/parallel parking in front of and around the building. Client is not responsible for parking costs. The work hours for this position will be 8 AM – 4:30 PM ; half hour lunch hour can be taken anytime between 11 AM – 12:30 PM.
  • Dress Code: Business/Casual. No shorts, flip flops, graphic t-shirts, etc.. Khakis, jeans, polos, casual athletic shoes are okay.
Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PC’s that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. 
 
 Essential Responsibilities
 • Monitor incident queues for issues and take ownership and assist customers as required
 • Keep all support tickets up to date and well documented
 • As required, provided documentation on issue resolution for other teams
 • Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk.
Required/Desired Skills:
Deploying PC’s and providing support to end users in a large enterprise environment (1,000 PC’s ). - Required - 3 Years
Develop, test, maintain PC images. - Required - 3 Years
Experience supporting PC’s in a large domain environment. - Required - 3 Years
Install and configure PC hardware and peripherals. - Required - 3 Years
Repair PC’s by replacing hard drives, motherboards, memory, etc. - Required - 3 Years
Experience with security, disk encryption, and anti-virus products on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 3 Years
Knowledge of Active Directory and experience troubleshooting GPO’s and name resolution. - Required - 3 Years
Experience with managing profiles and certificates on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 3 Years
Experience supporting Microsoft Windows PC’s, laptops, and Apple OSx MAC’s using remote tools (SCCM remote, RDP, ARD) - Required - 2 Years
Application Support for MS Office 365 on Microsoft Windows PC’s, laptops, and Apple OSx MAC’s. - Required - 2 Years
Experience integrating Macintosh systems into an Active Directory Domain environment. - Required - 1 Years
Scripting with VBS and PowerShell - Highly desired - 2 Years
Configuration Management Console queries and reporting. - Highly desired - 2 Years
SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. - Highly desired - 2 Years
Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). - Highly desired - 2 Years
Microsoft Certification. - Highly desired - 2 Years
Able to communicate in a clear manner. - Desired
Change oriented – improve processes and confront difficult circumstances in creative ways. - Desired
Demonstrated customer focus; building strong customer relationships. - Desired
Effectively evaluate information to make correct decisions. - Desired
Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. - Desired
Strong team player – collaborate with others, be open to other ways of doing things. - Desired
Interested in emerging technologies demonstrated through training and attending technical events. - Desired

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$45k-55k (estimate)

POST DATE

02/06/2024

EXPIRATION DATE

05/29/2024

WEBSITE

fhr-solutions.com

HEADQUARTERS

CUMBERLAND, GA

SIZE

50 - 100

FOUNDED

2001

CEO

ROSS FALIK

REVENUE

<$5M

INDUSTRY

Business Services

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