22 Entry Level Customer Service Representative Jobs in Fontana, CA
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Creative Perspective is Hiring an Entry Level Customer Service Representative Near Fontana, CA
Creative Perspectives is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as an Entry Level Customer Service Representatives and advance their careers.
We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Entry Level Customer Service Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process.
Customer Service Representative Responsibilities:
- Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests
- Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust
- Maintain a positive and empathetic demeanor towards customers at all times
- Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels
- Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends
- Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly
- Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members
Customer Service Representative Requirements:
- At least 1-2 years of experience in a customer service, sales, or client-facing position
- Natural communicator with the ability to build rapport and establish trust in a fast-paced setting
- Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations
- Positive attitude with a confident demeanor
- Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests
- Driven by performance and always looking to improve continuously
#LI-Onsite
Job Summary
Full Time
$38k-48k (estimate)
03/10/2024
04/25/2024
ceocreative-perspectives.com
Piedmont, SC
<25
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The job skills required for Entry Level Customer Service Representative include Customer Service, Products and Services, Customer Satisfaction, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Entry Level Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Entry Level Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Entry Level Customer Service Representative positions, which can be used as a reference in future career path planning. As an Entry Level Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Entry Level Customer Service Representative. You can explore the career advancement for an Entry Level Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Entry Level Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Entry Level Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Entry Level Customer Service Representative job description and responsibilities
They provide proactive customer service.
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Follow established protocol for submitting orders to order entry and provisioning.
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Delivering extraordinary customer care by responding to questions concerning and providing answers to people.
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Track all change requests from customers and manage all change request requirements of the project.
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Listen attentively to caller needs to ensure a positive customer experience.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Entry Level Customer Service Representative jobs
Excellent communication abilities and data entry skills are essential for candidates.
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Align with the customer's goals and needs.
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Candidates can get started on a strong note with a customer service representative resume headline that grabs the reader's attention.
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Applicants can stand out as an entry-level customer service technician or customer assistant by mastering these entry-level skills and qualities.
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Customer service should know that responding to questions with positive language can greatly affect how the customer hears the response.
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Step 3: View the best colleges and universities for Entry Level Customer Service Representative.
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