Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Provides exceptional administrative support for special projects involving gathering information, analyzing facts and compiling information to ensure increased productivity for the department.
2. Create all claim files by entering them into the automation system.
3. Types memos, labels, letters, reports and other correspondence for the department.
4. Performs follow-up on all suspense according to CRC policy and procedure.
5. Files, faxes, and copies correspondence and other documents as needed.
6. Answers telephone and gives information to callers, transfers calls to appropriate staff, completes messages, or follows up as necessary.
7. Sorts and distributes incoming mail and prepares outgoing mail.
8. Scans new mail.
9. Performs claim status requests and updates.
10. Prepares daily, weekly, and monthly reports for management as needed.
11. Maintain office supplies and equipment for department/office.
12. Performs other duties as assigned.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High School diploma or equivalent work experience
2. Good organizational/time management skills
3. Ability to work under time constraints and meet deadlines
4. Strong verbal and written communications skills
5. Ability to operate a computer, calculator, multi-line phone, fax machine, copier, and other office equipment
6. Knowledge and use of correct spelling and grammar
7. Ability to write legibly
8. Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds
9. Working knowledge of Microsoft Office software
10. Ability to adhere to all organizational policies and procedures

Preferred Qualifications:
1. College classes in Business
2. Administrative support experience

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.