Job Posting Title:

Operations Associate for Working Professional & Executive MBA Operations, Texas McCombs

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Hiring Department:

Red McCombs School of Business

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

The Operations Associate will play a vital role in supporting the day-to-day operations and logistical coordination across the portfolio of Working Professional & Executive (WP/E) MBA programs. This position will work closely with the program management team to ensure seamless administrative processes, student services, faculty support and other operational functions. The ideal candidate will have prior experience in higher education administration, strong organizational skills, and excellent attention to detail.

Responsibilities

Program Operations

• Coordinates procurement and distribution of branded merchandise. Requires proactive communications and close partnerships across functional areas to ensure accurate and timely distribution of items, and a solid understanding of UT and McCombs purchasing guidelines.
• Provides support to faculty, including authorizations for program-related travel, instructor payments, course evaluation survey distribution and survey data collection.
• Maintains faculty distribution lists.
• Collaborates with WP/E MBA program leadership and staff to understand the unique operational needs of each program.
• Maintains organized records, files, and databases related to the WP/E MBA program portfolio.
• Supports cross-functional projects and initiatives involving other departments (admissions, career services, finance, etc.).
• Troubleshoots and problem-solving operational issues, maintaining a calm and professional demeanor.
• Analyzes program-related data and feedback to identify areas for improvement.

Strategic Initiatives

• Provide general administrative support for WP/E MBA program strategic initiatives.
• Provides feedback on current processes and supports planning and implementation of process improvements.

• Assists with additional administrative duties as assigned.

Required Qualifications

• Bachelor's Degree with one (1) year of experience at the Administrative Assistant level or High School Diploma and five (5) years of clerical experience.
• Ability to work occasional evening and weekend hours and conduct in-state travel in support of job duties.
• Exceptional organizational and multi-tasking abilities with strong attention to detail.
• Excellent interpersonal and communication skills, both written and verbal.
• Proficient with Microsoft Office suite, and other relevant technology.
• Creative problem-solving skills and the ability to work well under pressure.
• Success working in a team setting.
• Demonstrated ability to communicate with a large population.
• Professional demeanor and a service-minded approach to executing job functions.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree and 2-3 years' experience performing complex administrative functions.
• Experience in an academic or higher education setting.
• Knowledge of MBA program operations or prior work in graduate-level education.
• Knowledge of university procurement and payment policies.
• Experience working with self-supporting degree programs.

Salary Range

$43,000 depending on qualifications

Working Conditions

• May work around standard office conditions (shared office space provided) with repetitive use of a keyboard at a workstation
• Extended hours and travel may be required to support academic programs
• This is an Austin, Texas-based position and is eligible for Hybrid work.
• Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.