THE SKILL SET - WHAT WOULD MAKE YOU A GREAT FIT FOR THIS ROLE

• 3 - 5 years of software design experience
• A portfolio that showcases elegant, intuitive, user-centered designs
• Experience designing workflow tools, productivity apps, or B2B software
• Comfortable working at a company where we’re evolving our design practice
• Experience working across multiple stages of the design process: from ideation, to creating and iterating on designs (evolving wireframes & user flows into mockups & prototypes); to testing and updating based on a variety of inputs
• You’ve had ownership over design for a feature set, and shipped products with direct impact on user, customer, and business success
• Familiarity with the product development process, from problem definition to launch and iteration
• Initial experience with UX research: you’ve participated in research sessions, are comfortable talking to users, and use research insights in your work
• A track record of collaborating effectively with PMs, engineers, and other designers — plus partnering cross-functionally with teams across the company
• Motivated to solve complex design problems: you’re comfortable embracing ambiguity, and aren’t afraid to go back to the drawing board if your first (or second, or third!) idea isn’t successful
• Solid understanding of UX best practices for designing digital experiences that are easy to use, accessible, and scale to support a large user base
• Strong communications skills: you have a clear sense of the rationale behind your designs, can communicate the benefit and value of your work, and back it up with user research, data, and knowledge of design & UX best practices

THE SKILL SET - SOME NICE-TO-HAVES

• Familiarity with HCM or other software in the Talent Acquisition space
• Experience working with or contributing to a design system
• Experience with more complex consumer products
• Experience at a digital agency, designing apps or software for clients

WITHIN 1 MONTH, YOU'LL

• Complete Ramp Camp, our onboarding program designed to get you up to speed on our business, vision, and team
• Get to know the processes, tools, and systems the design team uses
• Have one-on-ones with members of design, engineering, and product teams to learn how design fits into the product-development process

WITHIN 3 MONTHS, YOU'LL

• Participate in improving the User Experience of a major product area, owning the end-to-end design process for your area
• Participate in weekly design reviews and give feedback on other team members’ in-progress work 
• Deeply understand our users and their needs through leading a user research session. You’ll talk directly with recruiters, coordinators, and hiring managers to learn about the challenges they face
• Learn about the customer journey by observing sales and customer success interactions. You’ll become familiar with the personas in the buying process and that use the product, and what their backgrounds and needs are
• Know every corner of our app. You’ll get a sense of our strengths and identify opportunities for improvement
• Design, launch, and measure the impact of an improvement to an existing feature. You’ll understand the current state of the functionality and the unmet need; explore ways to iterate and build on what is there; and converge on the best solution given what you’ve learned 

WITHIN 6 MONTHS, YOU'LL

• Research, design, and launch a product feature from start to end as the primary design owner. You will lead and execute the design phase and partner with product and engineering to ensure that the right MVP is built and launched
• With product, report on the outcomes of one of your product launches to the product team. You will discuss how well goals and hypotheses were met, and what learnings to use in the next iteration.
• Contribute to overall team improvement and scale

WITHIN 12 MONTHS, YOU'LL

• Own and drive the definition and design of a major R&D product initiative. Translate company vision and product strategy into high-confidence and innovative new product development
• Be able to advocate/defend the design view of what is right to others in the organization— with professionalism, maturity, and a balanced, holistic view of any competing viewpoints
• Proactively identify and unblock knowledge sharing and communication challenges to unlock a scalable design organization
• Educate, mentor and train team members across the entire company on design methodology and philosophy