Continental Properties is looking for an experienced and customer centric Community Manager for our brand-new Avanterra Forest Hills Reserve residential apartment community located in Grand Rapids, MI.

Our Community Manager is an essential business leader responsible for the successful operations of their community. You will provide an exceptional living experience for all residents while creating a positive and productive work environment for the team. You will report to the Regional Director/Vice President.

Position Specifics

• Full-Time

Essential Responsibilities:

• Develop and manage the operating income/expense budgets
• Lead and direct all business functions, sales, marketing, and customer service for the community
• Hire, develop, and motivate your team, promoting high levels of engagement and continued growth and development
• Oversee the performance of the community and the well-being of residents

Skills for Success:

• 3 plus years of residential community management experience
• Experience leading and developing teams
• Experience creating budgets/increasing a community's NOI
• An unmatched commitment to customer service
• Experience in Onesite, Ops Technology, YieldStar, Lead2Lease and Compliance Depot preferred
• Ability to work a non-traditional schedule including evenings, weekends, and holidays
• Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours. Some communities will have stairs in select units. In addition, you will need to use a computer, telephone and other office equipment to perform tasks.

What Sets Us Apart:

Continental Properties is a great place to work, as evidenced by our consecutive Top Workplace awards. Here are some of the reasons that our team members vote for us as a Top Workplace:

• Monetary incentive programs to compensate individual and team performance
• Industry-leading benefits package including medical, dental, and vision plans; company paid life and disability insurance
• Eligible for immediate enrollment into our 401(k) plan with company match
• 9 paid holidays and accrued vacation time
• Onsite apartment discount
• Funds provided for continued education through our Learning & Development program
• 6-weeks paid parental leave with family-forming & fertility benefits (up to 12-weeks for birth mothers)
• On-demand mental health support and an employee assistance program
• You Belong Here Committee focused on promoting and inclusive and equitable work environment

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities.

For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team.