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We are transforming healthcare to be value-driven, creating a seamless, consumer-centric care experience that maximizes value for all.

We believe that all health consumers are entitled to high quality, coordinated healthcare. We uniquely align the interests of health consumers, providers, and payors to make high-quality healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid.

Centrum Health, a part of NeueHealth, is in search of a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing team. We are seeking a dedicated and capable individual who will be responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly.

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care! As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the smooth, effective, and productive flow of the clinic.

ROLE RESPONSIBILITIES
The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Check patients in and out
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records
• Return patients' phone calls daily and timely
• Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual in English and Spanish is required
• Insurance Verification experience required
• Excellent customer service skills
• Computer literacy
• Background check and drug screen required

PROFESSIONAL COMPETENCIES

• Excellent verbal and written communication skills
• Respect for patient confidentiality
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.

Job Summary