Overview
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and facilitate excellent communication between the customer and Covenant.
Responsibilities
• Ensure all date entry, scheduling updates and shipping documents are processed accurately to support daily Colgate warehouse operations.
• First line of communication between customer and Covenant
• Prioritize and process both Inbound and Outbound paperwork and BOLs.
• Aid Inventory Control to complete monthly cycle counts and update system accordingly
• Complete computer work as necessary.
• Work and perform tasks in loud environments with color coded items.
Qualifications
Knowledge Skills, and Abilities
• Ability to learn HighJump Warehouse Advantage system and customer operating systems.
• General safety knowledge
• Ability to communicate; in person, or by computer, telephone, 2-way radio or other device.
• Knowledge of basic computer skills and Micro Soft Office required.
Education and Experience
• High School Diploma or Equivalent
• One year of previous administrative/warehouse experience is required.
Competitive Compensation
401(k) match, Serious Health Condition Pay
Full Health Benefits Package
Medical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life Insurance
Paid Time Off (PTO)
Holidays, including Floating Holiday
Cultural Perks
Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program
Covenant Logistics is an Equal Opportunity Employer
M/F/Disability/Veteran
VEVRAA Federal Contractor