Covenant Health Inc

Position Description

Job Title: Case Manager - Generalist

Departments: Care Management

Reports To: Director, Care Coordination

FLSA Status: Exempt

Summary

Case Managers utilize a systematic and collaborative approach to healthcare services for a defined population. The framework includes five components designed to enhance quality and cost-effective outcomes: assessment, planning, implementation, evaluation, and interaction to meet the individual patients’ health needs while decreasing the incidence of duplication of care. The Case Manager works closely with, and delegates care to, the High-Risk Social Worker /Behavioral Health Clinician after the assessment and determination of social needs.  

Job Requirements

Job Knowledge and Skills

• Proficient in Microsoft Office.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Ability to work within a stressful, fast-moving environment.
• Knowledge of community agencies and resources preferred.

Education and Experience

• Bachelor’s degree required in Healthcare related field
• Active State of Maine license in designated profession
• Minimum of five years of broad clinical experience preferred.
• Case Management and/or Utilization Manager experience preferred.
• Certification as CCM or ACMA preferred.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).