Hours: Monday - Friday, 3pm - 11pm

The Courtyard Bowie is currently looking for a Front Desk Agent! As a Front Desk Agent, you will be working in front office activities between the guest, the hotel, and the various hotel departments. If you enjoy engaging with others and have a great personality and high sense of responsibility - this role is perfect for you!

Role Responsibilities:

As a Front Desk Agent you are responsible to check in and check out of guest

· As a Front Desk Agent you are responsible to give our guests the best hotel experience

· Assisting guests efficiently, courteously and professionally at all times

· Maintain a high level of service and hospitality

· Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner

· Post guest charges, collect payments and follow all cash handling procedures

· Handle guest mail and messages with respect to privacy and professionalism

· Be knowledgeable of the hotel brand and various programs (travel programs, special offers)

· Be a great communicator to various departments and management on guest comments and concerns

· Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance

Have full knowledge of hotel safety and emergency procedures

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Do you have a valid drivers license?

Work Location: In person