Position Announcement

Administrative Specialist III – Court Services

Starting Hourly Rate: $19.6619 - $21.6355

Position Status: Full-Time

Work Schedule: Monday – Friday; 8:30 AM – 4:30 PM

Position Summary

The Administrative Specialist II performs a variety of responsible and complex tasks involved in providing administrative support to County programs and managers. Duties include composing and proof-reading materials, creating, tracking, and maintaining records in filing systems. Front desk duties: consistent interactions with probation clients and directing them through the process while connecting them to their probation officer. Answering a variety of inquiries by telephone, mail, or in person. This class is distinguished from Administrative Specialist II by the greater variety and/or complexity of duties performed.

Essential Duties and Responsibilities

• Maintains records for McLean County Court Services.
• Processes a wide variety of moderately complex to complex materials, information, and transactions.
• Manages front desk while interacting with probation clients and connecting them to their probation officer.
• Communicate with probation officers and assist them with client management.
• Establishes, compiles, maintains, and retrieves specialty computer and/or hard copy files or records; takes appropriate actions related to files and re-files, as needed; produces a variety of reports from computerized databases and spreadsheets.
• Interacts in person, by telephone, and written correspondence with the public, County staff, and staff of other jurisdictions; provides information on County, Department, and specific program policies and procedures; takes service requests and routes to appropriate parties for response.
• Performs calculations; receipts money; processes payroll or billings; serves as timekeeper; orders office supplies and other program materials and supplies.
• Serves as office resource or contact person for use, maintenance, and/or troubleshooting for specific office machines and/or software programs, as assigned.
• Research files and materials and prepare informational responses and reports, as required.
• Provide temporary oversight to others for special projects or assignments, as assigned.
• Performs other related duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of modern business practices.
• Knowledge of English composition, spelling, and grammar.
• Some knowledge of computers, applicable software programs, and other standard office equipment related to the duties of the position.
• Some knowledge of accounting practices and principles, as required by the position.
• Knowledge of local government operations, Human Resource related programs, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
• Skill in customer service.
• Skill in alphabetical and/or numerical filing.
• Ability to effectively resolve conflict and diffuse difficult situations.
• Ability to understand and follow oral and written instructions.
• Ability to communicate effectively, both orally and in writing.
• Ability to learn rules and procedures and to apply them correctly in varying circumstances.
• Ability to make mathematical calculations quickly and accurately.
• Ability to establish and maintain effective working relationships with co-workers, officials, various external contacts, and the general public.
• Ability to get along with others and work effectively with co-workers and the general public.
• Ability to deal properly with confidential and sensitive matters.

Required Qualifications

• High school diploma.
• Keyboarding at 45 words per minute.
• Legible handwriting and basic math computation.
• Ability to file accurately and proofread court-related documents.
• Experience in Outlook and Microsoft Office software, especially Word and Excel.

Physical Attributes/Demands

The work is sedentary work which requires exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Requires mental acuity including the ability to make rational decisions through sound logic and deductive processes, the ability to express ideas by means of the spoken word and possess close visual acuity.

Work Environment

Work is performed in a relatively safe and secure work environment.

Benefits Package

McLean County offers a comprehensive benefits package including:

• Medical, Dental and Vision Insurance
• Medical Member Rewards Program
• Health Savings Account (HSA)
• Flex Spending Account (FSA)
• Dependent Spending Account (DSA)
• Supplemental Insurance: Life, Critical Illness and Accident
• County provided Life Insurance
• Illinois Municipal Retirement Fund (IMRF Pension)
• Paid time off: vacation days, personal days, sick days, holidays
• Identity Protection
• Charitable Giving
• Employee Assistance Program

About McLean County Government

As part the largest component of the community correctional system, Court Services works to enhance the lives and safety of each and every member of the McLean County. Our mission is to protect public interest and safety by diligently enforcing court ordered conditions of probation/detention through meaningful supervision strategies and utilizing appropriate supportive resources. Under the guidance of the 11^th judicial circuit, the McLean County Court Services Department provides a broad range of services to the community, which include but are not limited to adult and juvenile probation, pretrial services, community service supervision, drug court, recovery court, veteran’s treatment court and specialized units.

McLean County is the largest county by land area in the state of Illinois with a population of over 172,000. McLean County Government is a fast-moving and dynamic workplace established to locally administer Illinois State laws and serve the community in a variety of ways throughout our multitude of departments. With a $146 million operating budget, over 800 employees, and an Aa1 Bond Rating, McLean County Government is positioned to maintain and expand its reputation for excellence in local government.

To learn more about all the services McLean County Government provides the community, please visit https://mcleancountyil.gov/. A full list of Departments with a description of their function can be located athttps://www.mcleancountyil.gov/8/Departments.

How to Apply

Click “Apply Now” at the top of this post.

Attach a cover letter and resume for full consideration.

*If applying through a third party job board, please fill out an application via McLean County Government’s Job Board located at https://il-mcleancounty.civicplushrms.com/careers/Jobs.aspx

Confidentiality of your application is maintained upon request.

McLean County Government is proud to be an Equal Opportunity Employer.