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The Brand New Country Inn and Suites Rehoboth Beach Hotel is looking for enthusiastic and friendly faces to join the front desk team. We need you to help make our guests stay brilliant!
This is an excellent opportunity with potential for growth and personal development within the Hotel industry. This is a dynamic and fast paced work environment.
As part of the Front Desk team your responsibilities would include but are not limited to Organizing, confirming, processing, and conducting all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Expected hours: 16 – 40 per week
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Work Location: In person
Part Time | Full Time
$29k-39k (estimate)
03/29/2024
05/01/2024
The following is the career advancement route for Front Desk Agent/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk Agent/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent/Night Auditor. You can explore the career advancement for a Front Desk Agent/Night Auditor below and select your interested title to get hiring information.