JOB SUMMARY
Check in and check out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry.

With your unique professional and friendly personality, you will thrive at Country Inn & Suites:

We seek friendly, highly organized communicators and multitaskers with these qualifications.

• Arrive at scheduled start time in appropriate uniform and ready for work.
• Provide prompt service and actively seek opportunities to drive Guest satisfaction.
• Ensure the team is kept fully aware of any relevant feedback from either the Guests or other departments.
• Manage, resolve or escalate any and all Guest issues quickly and efficiently; follow-up as needed to ensure guest satisfaction.
• Work with all facilities and services provided within the hotel and identify opportunities for up-selling and promoting new or ongoing events.
• Advise team of any special events or VIP Guests in the hotel for events or for general accommodations.
• Ensure a high level of product knowledge of the hotel and the local area and be aware of the daily hotel event schedule.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings.
• Complete all required training within time frame allotted.
• Act in accordance with fire, health and safety regulations and follow the correct procedures as required.
• Perform other duties as directed, developed or assigned.
• Support environmental commitments by acquiring the knowledge, skills and values to be a leader in the global goal of “greening” the hospitality industry
• Warm and friendly manner in relating to and interacting with the public
• Demonstrated attention to detail while handling multiple tasks simultaneously
• Familiarity with handling money, making change, and using office machines in day-to-day activities
• Ability to speak and receive direction (written and verbal direction) in English
• Willingness and ability to work alone as scheduled

MINIMUM REQUIREMENTS

• Minimum 18 years of age
• US work authorization required
• High school graduate or equivalent
• Must meet grooming standards
• Able to demonstrate high energy and a passion to serve
• Able to work with little or no supervision
• Previous cash handling experience required
• Previous hotel/resort experience preferred
• Able to work as part of a team
• Possesses strong attention to detail
• Able to effectively communicate in English, in both written and verbal forms
• Able to work on your feet for extended periods of time
• Willingness to work varied shifts, including weekends and holidays

Job Types: Full-time, Part-time

What you can expect from us:

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are … and well compensated for all you accomplish.

• Incentives - Quarterly bonuses (we succeed together!)—shared for all based on hotel results
• Travel - Employee discount with Radisson Hotels worldwide.
• Work-life - Flexible schedule, Paid time off, Holiday Pay and more!
• Career growth - Mentorship, cross-training, development plans, management training, and more—60% of management positions promoted internally'

'Work Remotely * No

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person