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Cottage Health, in Santa Barbara, has an opportunity for a dynamic and passionate service professional who is seeking career progression within the service industry while helping us create memorable experiences for our guests and patients. Candidate must possess a natural ability for providing humble, personalized, and proactive service through the use of 5 star service standards and have an outgoing personality. This position serves as the face of our organization, also helping promote a safe and secure environment. The ideal candidate will possess progressive experience in the service industry interacting with the public in a fast paced, high volume environment with a minimum of 2 years' of front desk or hospitality experience. Must possess superb communication/interpersonal skills, service recovery/conflict resolution skills, a polished appearance, strong computer literacy, and intermediate MS 2010 Excel & Word skills; typing 35 wpm. Must be able to work varied day/evening shifts, including weekends, and paid holidays.
QUALIFICATIONS
All job qualifications listed indicate the minimum level necessary to perform this job proficiently.
LEVEL OF EDUCATION
Minimum: Prior customer service course work or training.
Preferred:
CERTIFICATIONS, LICENSES, REGISTRATIONS
Minimum:
Preferred:
TECHNICAL REQUIREMENTS
Minimum: Intermediate computer skills. Knowledge of database software systems. Typing speed of at lease 35 wpm. Employees hired in before 08/01/2016 can have a typing speed of at least 30 wpm.
Preferred: Knowledge of basic medical terminology and hospital services. Basic knowledge of insurance carriers and types of medical coverage. Bilingual skills.
YEARS OF RELATED WORK EXPERIENCE
Minimum: High-end hospitality and customer service background and experience working with individuals of high net wealth.
Preferred: Healthcare experience
About UsFull Time
Hospital
$57k-78k (estimate)
02/08/2024
05/04/2024
cottagehealth.org
SANTA BARBARA, CA
1,000 - 3,000
1888
RONALD C WERFT
$50M - $200M
Hospital
Mission Statement: To provide superior health care for and improve the health of our communities through a commitment to our core values of excellence, integrity, and compassion. Founded in 1888, the not-for-profit Santa Barbara Cottage Hospital has been serving the community for more than 125 years. Cottage Health, formed in 1996 as the not-for-profit parent organization of Santa Barbara Cottage Hospital and its affiliated Cottage Childrens Medical Center, Cottage Rehabilitation Hospital, Goleta Valley Cottage Hospital, and Santa Ynez Valley Cottage Hospital, is guided by a volunteer board of... directors from the greater Santa Barbara community and provides the residents of the Central and South Coast with exemplary health care, continuous improvements in medical practice, and a commitment to our communities. Core Values Excellence What we do Integrity How we do it Compassion Why we do it
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The job skills required for Concierge Lead include Customer Service, Patient Care, Acute Care, Innovation, etc. Having related job skills and expertise will give you an advantage when applying to be a Concierge Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Concierge Lead. Select any job title you are interested in and start to search job requirements.
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