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Corserva, Inc., located in Trumbull, CT is searching for full-time Tier II Service Desk Technician for the Northeast Region.
The Tier II Service Desk Technician will be part of a technical support team providing a single point of contact for the efficient resolution of technical issues and service requests. This critical role is accountable for analyzing and managing Client events to ensure that world class service and support is provided to clients at agreed to levels. You will be managing multiple priorities, generating innovative solutions and further developing the skills required to continue to support our clients.
The appropriate person will also be an integral part of the continued growth and development of their fellow support desk technicians. Mentoring tier 1 analysts and acting as a liaison between the support desk and engineering.
Please note that this is not a tier 1 or entry level position.
Corserva is a privately held national Managed IT Service Provider headquartered in Trumbull, CT. For over 30 years, we’ve driven client success by assessing, architecting, implementing, managing and protecting the IT that runs business. We do all of this by collaborating with best-of-breed technology partners to deliver exceptional value and customized IT solutions that support business growth. We have the operational and technical expertise to deliver results across a client’s business. From servers to storage, and networks to security, we leverage our abilities in consulting, technology, and outsourcing to advance client possibilities, reduce risks, and cut operational costs.
We offer a competitive salary plus benefits plan.
In our Trumbull, CT office
Applying for a role at Corserva is not complete until you have completed our formal online application and uploaded your resume.
Other
IT Outsourcing & Consulting
$57k-71k (estimate)
05/02/2023
06/26/2024
corserva.com
Trumbull, CT
50 - 100
IT Outsourcing & Consulting