Team Services, LLC started in 2007 as a shore tankerman provider to the inland marine transportation system along the Gulf Coast with a mission and vision to support the great companies that our founder had serviced for over 30 years.

Team Services quickly expanded to provide facility services to docks and terminals. Our steady growth can be contributed to customer trust;

quality of our employees; focus on safe work; high standards to always do it the right way; and our mission to deliver excellence with a commitment to teamwork and continuous improvement, and the vision to be recognized as the premier provider for the services that we provide.

Objective :

This position will coordinate work assignments for our shoreside personnel through high volume phone calls, computer logging and tracking, and documentation of work requested and performed.

The responsibilities include all activities to ensure Company and customer policies and procedures are followed and that the operations the customer has entrusted the Company with are conducted in a safe, environmentally sound, and efficient manner.

Benefits :

• 100% company provided Short-Term and Long-Term Disability Insurance
• Company provided Life Insurance
• Matching 401(k)
• Profit Sharing
• Paid Time Off
• Employee Referral Program
• Employee Assistance Program

Key Responsibilities :

• Maximize safe and smart utilization of workforce through proactive and efficient planning.
• Maintain planning / tracking tools as updated information is received from the field.
• Answer high volume of incoming calls both on the phone and over the radio.
• Proactively seek missing information and new updates needed to make better decisions.
• Dispatch field workers to jobs promptly and accurately.
• Create, update, and complete work records with job information in a timely fashion.
• Effectively manage resolution of issues, being sure to involve operations and management when required.
• Other duties and responsibilities as assigned.

Additional Responsibilities :

Willing to work shift work (7-on and 7-off) : 12-hr. shifts including days, nights, weekend work, as well as some holidays.

Experience / Education Requirements :

• Excellent written and verbal communication skills.
• Strong organizational and planning skills in a fast-paced work environment.
• Proficient in Microsoft Office (Outlook, Word and Excel).

Last updated : 2024-03-24