What We NeedCorpay is currently looking to hire an Account Director within our TA Connections division. This position falls under our TA Connections division and is a US-based, remote position. We are fast-growing Travel Tech firm seeking a proven leader with extensive experience managing clients in the hospitality industry. The Account Director will be responsible for managing a high value client with a multi-regional footprint. The Account Director will focus on developing and implementing strategies to maximize savings and value for money for our clients while securing a healthy margin for our company. How We WorkAs Account Director, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:Assigned home-office workspaceCompany-issued equipment with remote accessFormal, hands-on training, as needed Key Competencies: Relationship ManagementExcellent Communication skillsBusiness Development Procurement/NegotiationLeadership QualitiesAbility to handle and coordinate multiple projectsData AnalysisRole ResponsibilitiesThe responsibilities of the role will include:Primary point of contact for the client for all mattersOwner of SLA's and responsible for providing reporting to ensure complianceManaging and mentoring a team responsible to deliver against growth plans and key initiativesCoordinating the involvement of other cross functional teams required to meet account performance objectives and customers' expectations: Sourcing, Finance, Market Research, Implementations, Operations, Customer Service and Information Technology.Preparing, delivering and presenting all required deliverablesWorking with the Data Analytics team to identify trends and savings opportunitiesParticipating in product development by sharing feedback and user reviewsResponsible for giving visibility to the client about the opportunities and risk related to contracting, operations and Project Status.Responsible for capturing any issue, concern or question regarding operations in order to obtain satisfactory feedback to the clientProactively assessing, clarifying, and validating customer needs on an ongoing basis.Leading solution development efforts that best address customer needs,Evaluating the results of current accounts, identifies unmet customer needs, monitors competitive products, analyzes and relays customer reactions and shares all acquired knowledge with the Account Management team and Leadership Team. In depth understanding of the needs of client’s operations as well as understanding their accommodation requirements Establishing strong relationships with hotel and transportations vendorsSupporting the Customer Service team with escalations involving vendorsQualifications & SkillsSolid knowledge and understanding of Aviation and Hospitality Industry.Excellent people skills and a customer-focused approach to establish partnerships/alliancesSignificant experience in engaging and facilitating dialogue with C-level and senior executives Excellent time management and follow-up skillsStrong financial acumen and attention to detailExperience based “Issue Resolution” skills that facilitate dialogue across all levels of a business including IT and Operations.Strong analytic and strategic skills to assist in the development of value propositions and customer segmentation strategiesProven ability to lead cross functional teamsExcellent computer skillsBachelor’s Degree (B.S.) is required and a Master’s program is preferred.7 years of management/leadership experience in sales or customer successProficiency in Microsoft Outlook, Word, Excel, and PowerPoint softwareBenefits & PerksMedical, Dental & Vision benefits available the 1st month after hireAutomatic enrollment into our 401k plan (subject to eligibility requirements)Virtual fitness classes offered company-wideRobust PTO offerings including: major holidays, vacation, sick, personal, & volunteer timeEmployee discounts with major providers (i.e. wireless, gym, car rental, etc.)Philanthropic support with both local and national organizationsFun culture with company-wide contests and prizes Equal Opportunity/Affirmative Action EmployerCorpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency#LI-KP2