34 Service desk associate Jobs in Fort Worth, TX
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Cornerstone TTS is Hiring a Service desk associate Near Fort Worth, TX
CornerStone TTS is seeking a dedicated individual for a long-term, full-time contract position as an IT Service Desk Analyst.
This role will operate on a rotating schedule and be stationed in downtown Fort Worth. As an IT Service Desk Analyst, you will join the Desktop Engineering team, contributing to various IT disciplines crucial for supporting technical infrastructure.
Responsibilities include addressing Service Desk calls related to desktop and laptop Windows operating systems, conducting computer hardware troubleshooting, providing application support and monitoring, resolving Microsoft Office and Exchange issues, troubleshooting active directory group policies and security, utilizing enterprise-level tools for system imaging, and addressing tier-1 network and telecommunications issues.
Requirements : - Minimum of 6 months of experience in a 365 / 24 IT Service Desk or IT Customer Service call center.- Flexibility to work any shift, including overnight, weekends, and holidays, as well as being available for on-call duties.
Last updated : 2024-04-27
Job Summary
Full Time
$45k-56k (estimate)
02/27/2024
05/02/2024
The job skills required for Service desk associate include Customer Service, Call Center, Microsoft Office, Computer Hardware, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Service desk associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service desk associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service desk associate positions, which can be used as a reference in future career path planning. As a Service desk associate, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service desk associate. You can explore the career advancement for a Service desk associate below and select your interested title to get hiring information.
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