CornerStone Staffing is recruiting looking for a Weekend- Customer Service Representative for a Healthcare Diagnostics company in Burleson, TX!

If you have at least two years of CSR experience in the healthcare industry, APPLY NOW!

Job Title: Customer Service Representative

Location: Burleson, TX 76028 (On Site)

Pay: $16-18/Hr. (Depending on experience)

Schedule: Saturday & Sunday, 8AM-5PM

Job ID: 145010

Job Description:

• Provide telephonic support for customers
• Resolve product or service problems by clarifying the customers concerns; determining the cause of the problem; suggesting the best solution; expediting correction; following up to ensure resolution
• Display patience to accurately identify and assess customers’ needs to achieve satisfaction
• Communicate with patient’s all over the US proper return shipping instructions once study has completed
• Build sustainable relationships of trust through open and interactive communication
• Input new Physician Registration Forms
• Provide ongoing call support for company’s medical providers, locations, and facilities.
• Must be willing to perform light administrative duties as needed.

Requirements/Duties:

• High School Diploma or equivalent required
• Must be able to type 45 WPS
• 2 years' experience in Customer Service
• Experience working in customer service or patient collections is preferred
• Experience with Microsoft Office packages; (Outlook, Word, Excel, PowerPoint)
• 2 to 5 years’ experience in a medical office, hospital, outpatient surgery center or related field
• Have excellent multitasking skills, with the ability to work on many projects at once
• Must be very detail-oriented and organized to maintain accurate patient insurance records
• Must work well with others, as he or she will work as part of a health care team, striving to provide patients with the best care possible

Insurance Verification Specialist Process Includes:

• Background Check
• Drug Screen

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job
• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 2 years
• 3 years

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• Insurance verification: 2 years (Required)

Work Location: In person