13 Customer service agent Jobs in Winterville, NC
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Cornerstone Staffing Inc. is Hiring a Customer service agent Near Winterville, NC
Are you interested in providing customer service for a company that is reliable, responsible and relationship driven? Looking for a working environment who prioritizes mutual respect, honesty and integrity?
CornerStone Staffing has partnered with a company searching for Collections and Customer Service Representatives in the Winterville, NC area.
Job Title : Collections and Customer Service Representative
Pay : $15.00 Pay increase to $22 / hr. once hired on
JOB ID : 143824
Start Date : April 10
Location : Winterville, NC (onsite*)
Hours : Primarily Monday-Friday
2 day shifts per week 8 : 00 am 5 : 00 pm, and 2 evening shifts per week 12 : 00 pm 9 : 00 pm. Must be available to work up to 3 Saturdays a month and one Sunday a quarter .
Opportunity for overtime!
Once hired permanently
Monthly bonus incentives
Excellent benefits including 401k with a 6% match and pension plan
Paid time off
Can EARN hybrid / remote status if meeting KPIs with an exemplary attendance record
Job Description : Responsible for efficiently collecting delinquent automotive accounts while adhering to established collection procedures.
Primary objection will be to ensure timely recovery of outstanding debts while maintaining professionalism and integrity.
Essential Functions and Responsibilities :
Prioritize calls and tasks set out by management
Identify root cause of the delinquency and strategize to support customer in resolving their overdue status.
Record all collection activities undertaken for each assigned account following established protocols
Knowledge and Skills :
REQUIRED 1 years of recent customer service experience in a call center environment
PREFERRED previous collections experience
REQUIRED : Good Job Stability
Professional communication skills, written and verbal; active listening skills for problem identification and solution
Basic computer and Microsoft Office Skills
Strong time-management and multitasking skills
Self-motivated
Last updated : 2024-03-30
Job Summary
Full Time
$36k-45k (estimate)
03/31/2024
06/04/2024
cornerstonestaffing.com
Fort Worth, TX
200 - 500
Related Companies
The job skills required for Customer service agent include Customer Service, Call Center, Customer Support, Microsoft Office, Time Management, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service agent positions, which can be used as a reference in future career path planning. As a Customer service agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service agent. You can explore the career advancement for a Customer service agent below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Agent job description and responsibilities
A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.
02/02/2022: Lancaster, PA
Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.
01/18/2022: Florence, SC
The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.
12/23/2021: Madison, WI
Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.
12/18/2021: Alexandria, LA
Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.
01/19/2022: Gary, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Agent jobs
Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.
01/11/2022: Evansville, IN
With customer service, customer support and customer experience, required.
01/09/2022: Youngstown, OH
When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.
01/17/2022: Providence, RI
Agents must be trained and mentored to develop a positive approach towards handling customer queries.
01/25/2022: Newark, NJ
A customer service representative must be a good listener.
02/18/2022: Santa Cruz, CA
Step 3: View the best colleges and universities for Customer Service Agent.
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