CornerStone has partnered with a company looking for experienced call center reps to help with incoming calls regarding on line orders / returns for a reputable western wear company in the North Fort Worth / Alliance area.

Title : Customer Care Agent

Pay : Rate : $20

Location : Fort Worth, Onsite

Schedule : Schedule : Monday through Friday, Flexibility to work on the weekends at the end of the summer

CST timings : 12pm 9pm or Partime - 10am to 2pm, 12pm to 4pm, or 5pm to 9pm

Will work a Saturday shift starting at the end of Summer, 9am to 6pm

What will you be doing as a Customer Care Rep?

Supporting requests via incoming calls / faxes / emails regarding orders, order changes, return authorizations, and warranty coverage

Providing courteous and professional service to internal and external customers

Ensuring orders are entered accurately, audited, and confirmed in a timely manner

Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, and product delivery

Providing general assistance to callers by directing them to the appropriate person or department

What experience & qualifications are required?

2 years in a Customer Service role

Experience processing orders, data entry, or heavy phone work. Ability to handle 50-75 calls per day

Preferably call center experience

Good job stability

Application Process Includes :

Drug testing

Background check

To Apply for this Job :

Click the Apply Online button at the top of this page, then :

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

Choose Southlake on the online application as your office. You may contact the office at 817-491-2299 ext.118

Last updated : 2024-05-09