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Cornerstone Servicing
Englewood, CO | Full Time
$99k-122k (estimate)
3 Weeks Ago
Colorado Public Radio
Englewood, CO | Full Time
$75k-93k (estimate)
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NBH Bank
Englewood, CO | Full Time
$97k-125k (estimate)
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Communications Specialist
$99k-122k (estimate)
Full Time 3 Weeks Ago
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Cornerstone Servicing is Hiring a Communications Specialist Near Englewood, CO

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

Cornerstone Servicing is looking for a Customer Communications Specialist that is independently responsible for developing and maintaining loan servicing customer communications. This role will exercise discretion with identifying, documenting, drafting, mapping, and testing of multiple communication channels.

  • Salary: $60-80k
  • Location: Onsite daily in Englewood, CO

Key Responsibilities:

  • Independently review and interpret company policies to make decisions on matters of regulatory compliance, investor guidance, and customer impact in regard to customer communications
  • Exercise discretion and apply knowledge to independently draft time-sensitive communications for loan servicing announcements and messaging for customers
  • Manage drafting, mapping, and testing of all communication channels
  • Responsible for exercising discretion by ensuring the content and messaging of customer communications are engaging and consistent
  • Perform project management role to establish multiple communication channels including scripting, chat, SMS, customer website, written communications, and email
  • Independently solicit feedback from internal business units and third-party vendors to obtain communication requirements and changes
  • Assist with overseeing third party vendors integral to our customer communications, i.e. print vendors, etc.
  • Perform other job-duty related issues as assigned

What you’ll need to be successful:

  • High School Diploma, GED or equivalent experience
  • Minimum 5 years of experience in communication related role, vendor, or project management
  • Ability to multitask, attention to detail and prioritize a diverse workload with time-sensitive deadlines
  • Ability to perform change management duties
  • Strong Time and Organizational management skills a must
  • Exceptional interpersonal skills in addition to verbal/written communication in a clear, concise, and professional manner
  • Ability to work through stressful situations professionally
  • Experience with the Microsoft suite of products including proficiency in power point and excel with working knowledge of Visio

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Summary

JOB TYPE

Full Time

SALARY

$99k-122k (estimate)

POST DATE

05/19/2024

EXPIRATION DATE

07/05/2024

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The job skills required for Communications Specialist include Project Management, Written Communication, Customer Service, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Communications Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Communications Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Communications Specialist positions, which can be used as a reference in future career path planning. As a Communications Specialist, it can be promoted into senior positions as a Communications Representative V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Communications Specialist. You can explore the career advancement for a Communications Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Communications Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Communications Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Communications Specialist job description and responsibilities

A communications specialist takes charge of addressing the public by coming up with various strategic campaigns, newsletters, public correspondence, press releases, and advertisements.

02/26/2022: Rock Hill, SC

Communications Specialist are responsible for a broad range of duties related to content and messaging.

02/17/2022: Yakima, WA

Communications specialists may also manage an organization’s social media presence.

03/12/2022: Tallahassee, FL

Developed, managed strategic communications plans for federal programs that built capture momentum among key stakeholder audiences from Congress to end-users.

02/21/2022: Fairbanks, AK

They must manage the flow of communications across different departments, all while prioritizing timeliness and accuracy.

02/06/2022: Tampa, FL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Communications Specialist jobs

A Communications Specialist should also be a part of the various networking groups and achieve these common professional certifications.

12/20/2021: Santa Cruz, CA

Communications specialists often spend time writing, editing, and sharing content with different audiences.

12/27/2021: Paramus, NJ

Larger companies will offer their communication specialists higher salaries.

12/17/2021: Fresno, CA

Learn Excellent verbal communications and presentation skills.

01/31/2022: Fayetteville, NC

Ask questions only to ensure understanding of organization.

01/03/2022: Peoria, IL

Step 3: View the best colleges and universities for Communications Specialist.

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