CornerStone Staffing has teamed up with a financial institution to seek out a team of Customer Service Representatives for their collections department in Whiteville, NC.

If you are trying to make a long-term career move, APPLY TODAY!

Job Title : Customer Service / Collections Representative

Location : Onsite in Whiteville, NC

Starting Pay : $15 / hr. ( $22 / hr. once hired on )

Schedule Availability :

Monday Friday : 8 AM 9 PM (8-hour shift assigned)

Rotating Weekends : Saturday 8 AM 2 PM

Saturday 8 AM 2 PM

Sunday 12 PM 6 PM

Possibility for mandatory overtime at the end of the month

Once Hired Permanently :

GREAT bonus incentives

Exceptional benefits including 401K with a 6% match and pension plan

Paid time off

Option to go HYBRID if maintaining excellent attendance record and meeting KPIs

Job Duties :

Meets performance expectations for collection efforts for assigned accounts

Provides exceptional customer service

Negotiates payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay

Documents all collection efforts for each assigned account in accordance with established procedures

Requirements :

GOOD job stability is required!

1 years of customer service experience!

Previous experience in a Call center

Application Process Includes :

Fingerprinting

Client Interview

Background Check