Job Title: Periodontal Office Front Desk Receptionist

Job Description:

As a Periodontal Office Front Desk Receptionist at Corey Then, you will be the face of our practice, ensuring that patients have a warm and welcoming experience while efficiently managing the front desk and administrative tasks. Your primary responsibilities will include the following key duties:

Key Responsibilities:

• Patient Greeting: Warmly welcome patients and visitors to the practice, creating a positive and friendly first impression.
• Appointment Scheduling: Efficiently schedule patient appointments, confirm upcoming appointments, and manage the appointment calendar.
• Patient Registration: Collect and update patient information, including personal details, insurance information, and medical history.
• Insurance Coordination: Assist patients in understanding their insurance benefits and our financial policy.
• Payments: Accept payments and manage financial transactions accurately.
• Phone and Email Communication: Manage phone calls and emails, respond to patient inquiries, schedule requests, and address concerns in a professional and courteous manner.
• Patient Records: Maintain and organize patient records, ensuring they are accurate, up-to-date, and in compliance with privacy regulations.
• Check-In/Check-Out: Assist patients during check-in and check-out processes, ensuring a smooth and efficient visit.
• Appointment Reminders: Send appointment reminders to patients via phone, email, or text.
• Collaboration: Work closely with the periodontal team and dental professionals to coordinate patient care and address administrative needs.

Requirements:

• Customer Service Skills: Strong customer service and communication skills to provide a welcoming and helpful experience to patients.
• Organization: Excellent organizational skills to manage appointments, records, and administrative tasks efficiently.
• Computer Skills: Proficiency in using Dentrix, Google, and other office tools.
• Detail-Oriented Data Entry: Attention to detail in handling patient information, billing, and records.
• Insurance Knowledge: Understanding of dental insurance procedures and claims processing.
• Professionalism: Maintain a professional and courteous demeanor when interacting with patients and team members.
• Team Player: Ability to work collaboratively with the periodontal team and other staff members.
• Dental Experience: required
• Dentrix Experience: highly preferred

Benefits:

• Health and vision insurance available 60 days after date of hire.
• Earned paid leave (EPL) and vacation time.
• 401K/profit-sharing options available after one year of employment.
• Complimentary employee uniforms.
• 30 minute unpaid lunch daily.
• Opportunities for continuing education through the Casco Bay Study Club.
• Prophy policy.
• Supportive policies for nursing mothers and Family Medical Leave Act (FMLA) accommodations.

Additional Information:

• Our office hours are Monday - Thursday from 8:00 AM - 4:30 PM and Fridays from 8:00 AM - 3:30 PM.
• Wage is based on experience.
• Job Type: Full-time.

Job Type: Full-time

Pay: $26.00 - $30.00 per hour

Benefits:

• 401(k)
• Continuing education credits
• Employee discount
• Health insurance
• On-the-job training
• Paid time off
• Uniform allowance
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 2 years (Preferred)
• Dental office: 2 years (Required)

Work Location: In person