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Technical Account Manager
CoreView Washington, DC
Apply
$99k-135k (estimate)
Full Time 1 Week Ago
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CoreView is Hiring a Technical Account Manager Near Washington, DC

About CoreView and Simeon Cloud
CoreView is the #1 Microsoft 365 management platform for IT teams who are transforming the way they run their Microsoft 365 stack. Simeon Cloud, a CoreView company, is a robust configuration as code solution for implementing governance and automation for modern digital workplaces using Microsoft 365. Combined, this suite of tools is the only platform on the market that provides a holistic approach to satisfy IT and business governance requirements for Microsoft 365, from internal policies to external regulations, and day-to-day operations.
CoreView is proud to be a Microsoft AI Cloud Partner and our solutions are available in the Azure Marketplace. We are committed to working exclusively with the global network of Microsoft resellers, solution integrators and managed service providers. For more information, please visit www.coreview.com and www.simeoncloud.com.
Job Summary
Embark on a dynamic career as a Technical Account Manager (TAM) at CoreView. As a TAM, you'll be a crucial force in reshaping how IT teams manage their Microsoft 365 stack. Your role involves fostering robust technical relationships with pre-assigned accounts and collaborating closely with customer stakeholders to develop engaging proposals and high-level designs that align with their unique business and technical requirements.
Requirements
Responsibilities
  • Own overall technical relationship with pre-assigned accounts
  • Develop proposals and high-level designs with input from your customer's stakeholders.
  • Identify customer business and technical requirements for implementing the offered solutions.
  • Participate in all internal sales meetings as the technical representative.
  • Develop Statements of Work (SOW) for all professional services activity
  • Participate in validating the strategy for responding to RFPs.
  • Be autonomous in implementing the platform's features both during the pre-sales PoC sessions and in the onboarding process of the customer following the purchase of the product by the customer.
  • Report regularly to management on time spent, revenue, billable activities, and services.
  • Track opportunities being worked on and services associated with the efforts of the additional teammates.
  • Manage technical conversations with the customer to develop potential sales opportunities for add-ons or professional services.
Qualifications
  • Strong working knowledge of Microsoft 365 technologies
  • Ability to create and configure Microsoft 365 tenants and Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive
  • Good knowledge of Azure DevOps
  • Familiarity with on-premises environments implemented through different topologies of Microsoft Active Directory and Exchange Server
  • Understanding of Disaster Recovery and/or Business Continuity
  • Strong functional understanding of Automation & Orchestration technologies
  • Wide technology background with emphasis on data center technologies and familiarity with cloud hyper-scalers
  • Ability to dissect complex business and technical challenges and develop solutions proposals.
  • Relevant degree or work experience
  • Strong communication skills, including room presence and peer leadership.
  • Nice to have: French and/or German.
Additional Notes
All applicants will be required to take a pre-employment assessment for consideration.
CoreView is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against based on gender, race/ethnicity, protected veteran status, disability, or other protected group status.

Job Summary

JOB TYPE

Full Time

SALARY

$99k-135k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

05/18/2024

WEBSITE

coreview.com

HEADQUARTERS

ALPHARETTA, GA

SIZE

50 - 100

FOUNDED

2014

TYPE

Private

REVENUE

$10M - $50M

INDUSTRY

Software & Cloud Computing

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About CoreView

CoreView is a SaaS-based platform that provides Office 365 management, data security and compliance solutions for enterprises.

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The following is the career advancement route for Technical Account Manager positions, which can be used as a reference in future career path planning. As a Technical Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Account Manager. You can explore the career advancement for a Technical Account Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Account Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Account Manager job description and responsibilities

Developed new specialty business by providing technical support and relationship management across cross functional teams at new and existing accounts.

01/04/2022: Charlotte, NC

Furthermore, a technical account manager must monitor the delivery of services and report progress to managers or supervisors.

02/13/2022: Modesto, CA

Technical account managers provide high-level tech support to their customers and project teams before and after a sale or transaction.

01/24/2022: Burlington, VT

The technical account manager will work with the client to build strong relationships and ensure customer satisfaction.

03/09/2022: Greensboro, NC

They provide reports to product developers and stakeholders product performance and track account metrics.

12/31/2021: Binghamton, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Account Manager jobs

Those Technical Account Managers who do attend college, typically earn either a Business degree or a Computer Science degree.

02/03/2022: Anderson, IN

View more details on Technical Account Manager salaries across the United States.

02/05/2022: Chillicothe, OH

Extensive experience within a technical or account management area.

12/23/2021: Madison, WI

Help drive team expertise and technical thought leadership.

01/21/2022: Mcallen, TX

Proven ability to consult and be consulted on topics requiring product/technical expertise.

12/22/2021: Lubbock, TX

Step 3: View the best colleges and universities for Technical Account Manager.

Butler University
Carroll College
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