Description

FSSS Program Manager
School Based Initiatives (SBI), Family Support for Student Success (FSSS)
Syracuse, NY On-Site
FULL-TIME [Exempt] : 40 hours/week

Coordinated Care Services Inc (CCSI) seeks a talented FSSS Program Manager to contribute their expertise in providing essential business services to our provider organizations and customers. As a member of the School Based Initiatives Leadership Team, the FSSS Program Manager supplies oversight of, and supervision to, the Family Support for Student Success Program (FSSS). This position functions within the Division of School Based Initiatives (SBI) in partnership with the Onondaga County Department of Children and Family Services and local school districts. 

CCSI is partnering with Onondaga County Department of Children and Family Services to hire a FSSS Program Manager. This position is employed by CCSI and working on behalf of Onondaga County Department of Children and Family Services. 

In this role, you will 

• Directly supervise a team of FSSS Program Supervisors, supporting them in their leadership of FSSS staff placed in various schools within local school districts.
• Support the integration of FSSS into schools’ Multi-Tiered Systems of Support.
• Collaborate with the local school districts and Onondaga County to develop and implement protocols and practices for a specialist’s role in the schools.
• Monitor efficacy of the Specialists’ work along with the implementation and
• Integration of program values, strategies, and activities.
• Develop, coordinate, and enforce systems, policies, procedures, and productivity standards in accordance with CCSI values, objectives, and policies.
• Ensure customers and management are regularly informed about the program's status, including potential concerns.
• Continue development of leadership skills in the program staff they supervise.
• Oversee the collection and maintenance of records on the program's clients for progress monitoring.
• Establish and implement a performance management process for all program staff.
• Ensure the program operates within an approved budget and manage all fiscal and grant reporting.
• Other duties as assigned.

Requirements

• Minimum of a bachelor’s degree in public administration, Human Services field, or other related field, or the CCSI equivalent of education and work experience is required. (see CCSI's equivalency chart)
• A minimum of 5 years directly supervising and coaching direct reports is preferred.
• A minimum of 5 years of related professional work experience in implementing and/or operating services and support for school-aged youth.
• A minimum of 2 years experience and/or substantial knowledge in child welfare, juvenile justice, and/or mental health partnerships with schools, is preferred.

Additional Requirements

• Satisfactory completion of all required background screenings.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

We Are CCSI!

CCSI employs more than 500 talented, dedicated professionals who provide program management services, consulting, and operational support needed by local departments of mental health and social services, state agencies, community-based organizations, and school districts across New York State and beyond! Our mission, simply put, we help people and communities. 

CCSI’s vision is to be an exceptional place for individuals to grow and build a career, while expanding our capacity to invest in communities. We do this by prioritizing employee voice and equity to ensure we protect employees from harm; provide connection and community; enable work-life harmony; foster mattering at work; and creating opportunities for growth and development. 

We Can Offer You 

• Market competitive compensation.
• An award-winning Wellness@Work and employee benefits program. 
• An organization that is committed to racial equity and anti-racist practices. 
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture. 

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.