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Save lives, from the workplace to anyplace.
The National Safety Council is America’s leading safety advocate. We enable people to put everyday strategies in place to solve problems — at work. As a non-profit, our focus is on eliminating the leading causes of preventable death and injury. More specifically, NSC is focused on:
Every one of our employees is committed to helping people live their fullest lives, and right now we’re seeking someone to fill the role of Program Administrator .
Position Highlights:
Assures coordination of day-to-day operation of state program(s) with attention to regulatory compliance. Works with designated team members to assure proper scheduling, preparation, delivery, and monitoring of classroom training. Supports supervisors with the delivery of instructor monitoring feedback and implementation of instructor improvement remediation plans. Provides program-specific guidance to Instructor Coordinator, Training Scheduler, Part-Time Instructors, and other NSC staff, as well as Training Centers & Training Center Instructors. Ensures documented procedures for all program processes and drives the creation of internal training & job aid resources. Confirms accuracy and regular update of customer touchpoints. Reviews and qualifies training affiliate & instructor applications/renewals for supervisor approval. Assures coordination of training affiliate and instructor activity, including processes to maintain active authorized instructors, such as instructor development and continuing education courses, as well as monitoring the instructor renewal schedule. Drafts written correspondence to provide information or to address regulatory compliance issues. Oversees processing of all paperwork associated with schedules/classes within contractual timelines. Conducts new business and current account management calls to promote program and revenue growth. Provides second-level support to Customer Service Representatives through chat and/or transfer of escalated phone calls to defuse difficult situations. Researches and resolves difficult customer problems and inquiries. Acts as liaison between CSRs and external agencies.
What You’ll Do:
Customer Service/Team Leadership– 20%
We’re Looking for Someone with:
Reasons You’ll Love it here:
NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following:
We believe that you can’t be safe if you don’t feel safe. Feeling safe requires a commitment to equitable policy implementation and promoting diversity in the safety profession. We must cultivate our own diverse, inclusive, and equitable work environment to deliver on our mission to save lives, from the workplace to anyplace.
NSC is an equal-opportunity employer.
Full Time
$56k-79k (estimate)
04/27/2024
05/16/2024
nsc-centralohio.org
COLUMBUS, OH
50 - 100
Private
DANA J KOPPES
$10M - $50M
Utilities
The following is the career advancement route for Program Administrator positions, which can be used as a reference in future career path planning. As a Program Administrator, it can be promoted into senior positions as an Office Services Professional III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Program Administrator. You can explore the career advancement for a Program Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Program Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Program Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Program Administrator job description and responsibilities
Manage budget creation, contracting and negotiate close of custom programs.
01/14/2022: Minneapolis, MN
A program administrator coordinates, directs and manages a particular service or program.
03/15/2022: Everett, WA
To evaluate the success of the program, the administrator observes program activities, collects data and creates reports of all findings for senior management, a board of directors or a grant funder.
02/01/2022: Milwaukee, WI
Update and maintain program parts list, schedules and program plans as required.
03/12/2022: Gulfport, MS
Reviews status reports prepared by Customer Focus Team (CFT) members and modifies schedules or plans as required. They prepares program reports for management, client, or others.
01/26/2022: Des Moines, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Program Administrator jobs
Be transparent and accountable.
02/20/2022: Lafayette, LA
Earn a bachelor’s degree and build tech skills.
03/11/2022: Lebanon, PA
Find a project administration job.
02/16/2022: Phoenix, AZ
Program and project teams and leaders need to understand what matters and how their work connects to the greater whole.
02/17/2022: Syracuse, NY
At higher levels, the administrator’s effectiveness depends largely on human and conceptual skills.
01/09/2022: Longview, TX
Step 3: View the best colleges and universities for Program Administrator.