We're looking for an exceptional leader to manage our Coralville Location Dream Team

Summary of Position:

Oversee & coordinate the day to day operations of your store which includes planning, organizing, & leading your team to achieve goals in sales, costs, employee retention, guest service & satisfaction, cookie quality, cleanliness & sanitation.

This is a full time, position that requires 30-40 work hours per week. Salaried store managers are required to clock in & clock out to track hours worked. Occasionally, additional overtime may be required due to holidays, staffing shortages or business needs.

Qualities of a Great Cookies & Dreams Manager

• Team Builder and Motivator: A great manager sets the tone of their store and builds a positive team environment for their employees. They are able to motivate their team to produce positive results.
• Effective Communicator: A great manager must be able to communicate with their team & guests effectively. The manager must be able to deliver directions to team members so that they are understood the first time & deliver results. They must be able to listen to their employees.
• Organized and Focused: A great manager stays focused on the task at hand, while providing guest service, managing their team, & managing the operations of the business all at the same time.
• Guest Oriented: A great manager is one that puts our guests first. They need to know how to build relationships with our guests local community, provide exceptional service, problem solve & resolve guest issues quickly.
• Leadership: A great manager provides leadership to their team, while allowing the team members to do their jobs & develop new skills.
• Analytical: A great store manager is able to think critically, take initiative & manage the store efficiently using good analytical, forward thinking skills.

Duties & Responsibilities:

• Ensure that all cookies & ingredients meet quality & consistency standards set forth by Cookies & Dreams.
• Understand & implement Cookies & Dreams policies, procedures, standards, specifications, guidelines & training programs.
• Continually strive to develop staff in all areas of managerial & professional development.
• Train & develop new employees and assistant managers
• Make employment & termination decisions.
• Oversee the execution of weekly, monthly & annual budgets.
• Monitor store financial reports & adjust labor or food cost decisions accordingly with support from Cookies & Dreams HQ
• Maintain a high level of communication with staff members.
• Be knowledgeable of bakery & store policies regarding personnel & administer prompt, fair, & consistent corrective action for any & all violations of company policies, rules, & procedures.
• Understand & comply with all federal, state, county, & municipal regulations that pertain to health, safety, & labor requirements
• Ensure that all guests feel welcome & are given responsive, friendly & courteous service at all times.
• Ensure that all cookies are consistently prepared & served according to the recipes, portioning, baking, & serving standards set forth by Cookies & Dreams.
• Achieve company objectives in sales, service, quality, appearance of facility & sanitation & cleanliness through training of employees & creating a positive, productive working environment.
• Control cash & other receipts by adhering to cash handling & reconciliation procedures in accordance with Cookies & Dreams policies & procedures.
• Ensure that all equipment is kept clean & in excellent working condition through personal inspection & enforcement of cleaning & safety procedures.
• Ensure that all ingredients and products that are ordered are received in correct unit count & condition.
• Schedule labor in accordance with anticipated business flow while ensuring that all positions are staffed.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Experience level:

• 1 year
• 2 years

Restaurant type:

• Bakery

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Work Location: In person