Receptionist/Concierge

Full Time (Monday - Friday)

(8:30A-5:00P)

Our facility is seeking to hire a dynamic, energetic and exceptional full-time Receptionist/Concierge for our long term care/skilled nursing facility. Must be professional and have the ability to network at all levels with strong drive and passion for success.

Responsibilities of the Receptionist:

• Operate telephone, answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
• Greet residents, families, and employees and determine nature and purpose of visit and direct or escort them to their destination
• Must be customer service oriented and demonstrate good communication and phone skills
• Transferring calls and assisting residents as needed
• handling issues with any residents, vendors and family members
• Communicate effectively with department staff to ensure maximum efficiency throughout the facility
• Create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the facility
• Monitor entrance to ensure that confused residents do not exit the building unattended
• Update and maintain a list of resident funds available
• Maintain the confidentiality of all residents care information and funds following HIPAA guidelines
• Capability to multi-task and light clerical work and tasks
• Assist other personnel as requested

Qualifications of the Receptionist:

• Must be available M-F 8:30AM-5:00PM
• Must have knowledge of office equipment, Computer experience a plus Word, Excel
• Clerical/ prior receptionist experience preferred
• Long-term care experience is a plus