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If you are looking for a rewarding career where you get to make a difference in your community by helping people financially, look no further! Consolidated Community Credit Union is looking for driven Member Service Specialist to join our growing Contact Center. Partnering with some of Oregon’s most influential companies along with the communities we are proud to be a part of, we are on a mission to improve people’s financial futures the way only a community credit union can – by building enduring, long-lasting relationships with our members. We take pride in the outstanding service we offer, helping members save money since 1954.
If you excel at customer service, have a passion for helping people, a knack for problem-solving, a strong eye for detail, the ability to make sound decisions, and are comfortable cross-selling banking products and services, we would love to hear from you!
Not only could you be a part of an energetic and collaborative team, you’ll also receive an excellent, competitive and benefits including:
*Compensation and benefits are subject to change.
Job Summary
As part of our digital banking department, the Member Service Specialist will use their knowledge of financial products, services, and procedures, as well as customer service skills to conduct a variety of account transactions, provide information and support, and resolve issues, and member concerns. Our inclusive culture, rich benefits, continuous improvement mentality, and our commitment to the communities we serve, make Consolidated Community Credit Union an excellent place to spend the other half of your life.
Job Responsibilities
Knowledge, and Abilities
Education and Experience and Certifications
Physical Requirements
Other Requirements
NOTICE
This job description in no way states or implies that these are the only tasks to be performed by the person occupying this position. You are required to follow any other instructions and to perform any other job-related duties.
Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform in this position successfully, you will possess the abilities and aptitudes to perform each task proficiently.
Full Time
$35k-45k (estimate)
06/17/2024
07/04/2024
consolidatedccu.com
PORTLAND, OR
25 - 50
1954
BRAD BACON
$5M - $10M
Banking
As an independent, not-for-profit, member-owned financial co-op, Consolidated Community Credit Union's primary responsibility is to serve its members. We strive to provide our members a full array of high quality, competitively priced financial products and services and to deliver these services in an efficient, courteous and friendly manner. We are committed to offering innovative financial solutions to meet the changing needs of our members, without sacrificing the long-term financial stability of the credit union. Consolidated Community Credit Union is an assumed business name of Consolidat...ed Federal Credit Union.
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The following is the career advancement route for Member Service Specialist (Contact Center) positions, which can be used as a reference in future career path planning. As a Member Service Specialist (Contact Center), it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Specialist (Contact Center). You can explore the career advancement for a Member Service Specialist (Contact Center) below and select your interested title to get hiring information.