7 Help Desk Technician (FT) Jobs in Brooklyn, NY
Connection is Hiring a Help Desk Technician (FT) Near Brooklyn, NY
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person interactions
- Manage and maintain RealPage software and applications
- Train end users on RealPage software and applications
- Document system processes and procedures
- Troubleshoot and resolve technical issues related to computer systems, networks, and software
- Document and track customer interactions and resolutions
- Provide technical assistance and support to customers
- Escalate issues to higher level support as needed
- Strong understanding of RealPage software and its applications
- Experience with system administration, configuration, and maintenance
- Strong understanding of computer systems, networks, and software
- Excellent communication and customer service skills
- Ability to troubleshoot and problem-solve technical issues
- Strong attention to detail and ability to document customer interactions and resolutions
- Experience with remote support tools is a plus
- Education:
- High School Diploma or Equivalent, IT or Computer Science degree, or related certification is a plus
Job Summary
Full Time
Business Services
$57k-70k (estimate)
11/11/2023
05/14/2024
econnectionpr.com
ATLANTA, GA
50 - 100
Private
ELIZABETH FAIRLEIGH
$10M - $50M
Business Services
Related Companies
The job skills required for Help Desk Technician (FT) include Customer Service, Problem Solving, Computer Systems, Computer Science, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician (FT). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician (FT) positions, which can be used as a reference in future career path planning. As a Help Desk Technician (FT), it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician (FT). You can explore the career advancement for a Help Desk Technician (FT) below and select your interested title to get hiring information.
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