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4 Help Desk Technician (C) Jobs in Overland Park, KS

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Help Desk Technician (C)
Connection Overland Park, KS
$47k-58k (estimate)
Contractor | Business Services 7 Months Ago
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Connection is Hiring a Help Desk Technician (C) Near Overland Park, KS

One of our larger clients in the insurance industry in the Overland Park, KS area has an immediate need for a contract-to-hire Help Desk Technician. This role will be providing phone support 75% of the time and deskside support 25% of the time. 
This role is full time, Monday-Friday with hours being 7:30AM-4:30PM or 8AM-5PM and will be hybrid (Monday, Wednesday, Friday in the office, and Tuesdays and Thursdays remote.) This position is eligible for medical, dental and vision benefits that begin on the first of the month following the month of hire. 
What We Do:
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Who We Are:
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
 
The Help Desk Technician will be responsible for providing mostly phone support and some deskside support working level 1 issues. This would include but is not limited to:
  • Unlocking end-user accounts and re-setting passwords.
  • VDI resets
  • Active Directory reset work
  • Troubleshooting hardware, software and printer issues
  • Setting up user work stations, shipping equipment out
Requirements:
  • Active Directory experience
  • Azure and Intune experience is highly desired
  • Experience using Windows 10 and Office 365
  • Strong communication and customer service skills
  • Ability to adapt and be a fast thinker.

Job Summary

JOB TYPE

Contractor

INDUSTRY

Business Services

SALARY

$47k-58k (estimate)

POST DATE

09/22/2023

EXPIRATION DATE

05/16/2024

WEBSITE

econnectionpr.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

TYPE

Private

CEO

ELIZABETH FAIRLEIGH

REVENUE

$10M - $50M

INDUSTRY

Business Services

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