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1 Service dispatcher Job in Beaumont, TX

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Conn HomePlus
Beaumont, TX | Full Time
$38k-49k (estimate)
2 Weeks Ago
Service dispatcher
Conn HomePlus Beaumont, TX
$38k-49k (estimate)
Full Time | Retail 2 Weeks Ago
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Conn HomePlus is Hiring a Service dispatcher Near Beaumont, TX

The Service Dispatcher’s role is to dispatch all Service calls to the Field Technicians.

Responsibilities :

  • Call the customer and schedule Service calls
  • Works Service Reports
  • Must be able to multitask and assist the front counter customer
  • Must have computer skills and able to work with Access, excel word etc

Qualifications :

  • Minimum one year of dispatching experience
  • Must be proficient in Access, Excel, etc
  • Experience using a personal computer or CRT is required
  • Ability to work Monday Saturday, 40 hour work week between the hours of 730-530
  • Must have excellent phone skills
  • High school diploma or GED is required

Company Benefits :

  • Health Coverage
  • Dental Coverage
  • Vision Coverage
  • 401(K) Program
  • Accrued Vacation time
  • Tuitions Assistance
  • Employee Discounts

LI-LE1

Last updated : 2024-04-27

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$38k-49k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/10/2024

WEBSITE

conns.com

HEADQUARTERS

SAN ANTONIO, TX

SIZE

3,000 - 7,500

FOUNDED

1890

CEO

DAN STAUB

REVENUE

$1B - $3B

INDUSTRY

Retail

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The following is the career advancement route for Service dispatcher positions, which can be used as a reference in future career path planning. As a Service dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service dispatcher. You can explore the career advancement for a Service dispatcher below and select your interested title to get hiring information.

If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Dispatcher job description and responsibilities

Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.

01/20/2022: Wilmington, NC

Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.

02/07/2022: Washington, DC

The service dispatcher will also ensure that the necessary tools and parts are ready for the job.

02/27/2022: Moline, IL

Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.

03/04/2022: Binghamton, NY

Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.

03/06/2022: Memphis, TN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Dispatcher jobs

Moreover, the management will need to train technicians and the dispatcher to work together.

02/17/2022: Billings, MT

Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.

02/23/2022: Peoria, IL

Analyze how jobs are being assigned, scheduled and re-scheduled.

01/28/2022: Atlantic City, NJ

Typically requires a high school diploma or equivalent.

03/24/2022: New Suffolk, NY

Dispatchers need the technological skills to use computers, software, radios and recording equipment.

02/22/2022: Gary, IN

Step 3: View the best colleges and universities for Service Dispatcher.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more