Assistant General Manager

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Responsibilities:

The Assistant General Manager of Operations responsibilities include, but are not limited to:

• Manage day-to-day warehouse operations
• Support Home Delivery operations to meet or exceed established KPIs and budget goals
• Coach and develop team to maintain a safe and efficient work environment
• Implementation continuous improvement strategies to meet long-term building goals
• Set and maintain appropriate staffing levels while meeting labor standards/productivity
• Ensure inventory integrity and system integrity while maximizing productivity levels throughout the distribution center
• Measure, analyze, and provide needed data to drive process improvements
• Maximize relationships with internal and external partners to maintain operating budgets and KPIs with focus on driving down cost and improving overall service
• Develop high potential leaders - focus on growing existing and future leaders, and increasing individuals’ potential for growth
• Ensures workforce engagement in core company values and through the effective execution of HR, LP and Safety policy and programs
• Lead and manage multiple locations e.g., offsite operations

Essential Functions:

• Provide leadership, training, development, and mentorship for all levels of leadership
• Implement succession planning for team
• Lead change management and continuous process improvement efforts for team with a strong focus on best practices
• Formulate tactical operating plans to forecast and plan product flow and adjust staffing to achieve service level objectives
• Partner with DC, Corporate and 3PLs to implement projects which driving operational changes
• WMS subject matter expert, able to perform research on exceptions
• Provide direction on key responsibilities: Productivity monitoring, reporting and feedback; quality performance and feedback; inventory integrity in all processes; safety training, reporting, and policy; and loss prevention training and awareness
• Maintain a safe, secure, and healthy work environment, able to show year-over-year improvements in accident and injury statistics
• Maintain necessary equipment and tools for the operation to succeed.
• Partner effectively with own leadership team, as well as with teams and other business unit executive leaders off site at other Distribution facilities and at the corporate office
• Actively embrace continuous improvement through improvement of self, as much as, improvement of the team, processes, and environment
• Create a culture welcoming continuous improvement with a focus on cost, cycle time, capacity, and accuracy - meet business and financial objectives
• Ensure company policies are communicated, understood, and administered
• Maintain a safe, secure, and healthy work environment

Qualifications:

• Distribution Center Experience 5 years preferred
• Home Delivery or 3PL Experience 5 years preferred
• Demonstrated experience in structured continuous improvement efforts
• 5 years leadership experience in roles of increasing responsibility with prior P&L responsibility
• Bachelor in related field preferred
• Lean six sigma certification / exposure preferred

Conn’s is PROUD to be an equal opportunity employer.

Conn’s HomePlus (NASDAQ: CONN) is a specialty retailer of home goods, including furniture, appliances, and consumer electronics, with a mission to elevate home life to home love. With more than 150 stores across 15 states and online at Conns.com, our over 4,500 employees strive to help all customers create a home they love through access to high-quality products, next-day delivery and personalized financing, including flexible, in-house credit options. Additional information can be found by visiting our investor relations website and social channels (@connshomeplus on Twitter, Instagram, Facebook, and LinkedIn).

*Actual pay for this position will depend upon geographic location and experience.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Warehouse management: 5 years (Preferred)

Ability to Relocate:

• Port Allen, LA 70767: Relocate before starting work (Required)

Work Location: In person